Question about Frigidaire FEX831CS Top Load Stacked Washer/Dryer
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Posted on Jan 02, 2017
Sounds like it is worn out. Get a parts diagram and take it apart and see what parts are missing or worn out. The belt is probably coming apart and that is the black stuff. There are several plastic wear plates and a bearing/bushing for the drum, plus the belt idler and all these can wear out. The motor could also have a bad bushing in it but more than likely that will require a new motor as they don't usually sell just the bushing or end caps.
Posted on Sep 03, 2009
These machines have a metal ball (like a small trailer hitch ball) mounted on the rear of the drum that rides in a plastic saddle mounted on the rear of the machine,
The parts that you need to replace would be the plastic glides mounted in the front of the drum that run on teflon pads glued to the rim around the door. When they get bad you start to notice dammaged clothing.
The drum is allowed to sag down enough that clothing can get into the gap at the bottom and as the drum turns upward the items get pinched when the gap closes at the top.
All these parts can be replaced but be prepared if you do it yourself, this is a tough machine to work on.
Posted on Oct 04, 2009
Tips for a great answer:
Hello uucyc1 - From what you have described it sounds like you either have a problem with the washer tub bearing, belt, motor or trunnion (steel bar that secures the inner basket to the transmission shaft). As far as the dryer, long dry times typically are a result of poor air flow. Make sure that the dryer exhaust vent is completely clear and that the unit is not overloaded. I would suggest contacting an experiencing service technician to determine the precise cause to both units.
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