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Wireless mouse will not work

After I uninstalled and re-installed the latest software driver and the wireless keyboard and mouse model 64355, the mouse will not move when I reboot the computer, windows XP.

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Look on the bottom of the mouse for a connect button and also on the wireless receiver. Push the button on the mouse first, release and then push the button on the receiver.

Posted on Mar 27, 2008

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My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

Feb 14, 2015 | Gateway GM5664 Desktop PC

1 Answer

I cant get the mouse to connect to my laptop


Desktop or Laptop ?What type of mouse ??...
Enable a Mouse for a Laptop
Without the ability to drag and drop and point and click, a laptop computer is merely a desk ornament.
Most laptops are manufactured with a built-in mouse in the form of a touchpad.
If the touchpad fails or if you just prefer working with a mouse, it is easy to enable a mouse for use with your laptop.

Purchase a mouse that is compatible with your laptop.
You can find compatibility information on the manufacturer's website.
If the mouse is wireless, make sure that the USB receiver is included, or purchase it separately. The mouse will not function without the receiver.
Insert the batteries in the mouse if you are installing a wireless mouse.
The battery compartment is generally located on the bottom of the mouse.


Connect the USB mouse to the USB port on the computer.
If you are using a wireless mouse, connect the USB wireless receiver to the USB port.

Turn the computer off and then on again if you are enabling a standard mouse with a wire.
This will instruct the computer to run the "new hardware" wizard, which will walk you through the installation of the mouse, and your mouse will be enabled.

Turn the wireless mouse over, and locate a small indentation with a button.
You may need to use the tip of a pencil or pen to depress this button.
Simultaneously press the button on the mouse and the small button on the USB receiver.
This will initiate communication between the mouse and the receiver.
Hold the buttons down for about 5 to 10 seconds until the light on the mouse comes on.

Test the connection by moving the mouse.
If the cursor moves, you have successfully enabled the mouse.
If not, check that you have the batteries installed.
Try pressing the buttons independently of one another.
Press the button on the receiver until the light blinks and release it.
Press the button on the bottom of the mouse until the light on the mouse is lit.
This should enable your wireless mouse.

sign up
http://ftp.pisd.edu/guide/wireless-keyboard/wireless-keyboard.pdf

Wireless Mouse to Your Computer & Laptop
Connecting a wireless mouse to your computer is a great way to reduce clutter around your workplace. Also, it is an alternative to using your laptop's directional pad.
Wireless mice work just as well as wired mice for most computing needs.
The only detail that wireless mice lack compared to wired mice is the DPI (dots per inch) and the frequency rate, which is essential to the "fast twitch" movements in gaming.
However, most people do not need highly responsive mice; therefore, wireless mice are perfect for any other computing activity other than gaming.

Insert batteries into your mouse. If your mouse is rechargeable, charge it in the docking station provided with the mouse.
Buy a wireless adapter that works with your mouse.
If your laptop is enabled with wireless technology or Bluetooth, skip to the next step.
Install the drivers for your mouse.
Reboot the computer to apply the changes.
Power on the mouse and let the computer recognize the new hardware.
If you are using a mouse that requires software to run, enable the mouse in the software that is provided to you.

http://www.sunvalleyus.com/Article/LaptopKeyboardInfo/46.html
also
Laptop computers generally have built-in pointing devices such as touch pads that you can use to navigate the operating system on the go.
However, touch pads and pointing sticks are small and generally far from ergonomic.
At home, you might like to connect a full-sized mouse for greater comfort.
Computer mice connect in a variety of ways, and you should be able to find a mouse what works with whatever peripheral ports your laptop has.
As a general rule, any mouse that works with a desktop computer also works with a laptop.Laptops use the convenient touchpad and integrated scroll mouse that allow you to use just your finger to navigate Web pages, documents and open files and programs.
Just like all other hardware, the laptop's integrated touchpad and mouse can experience errors and problems that cause you to lose functionality for a length of time.
Whether the laptop's mouse is not working because of internal errors or conflicts with another device, several "tricks" can work to restore it.

Locate the function "Fn" button on your laptop in the lower left corner of the keyboard.
Look in the keyboard's upper row (the F1 through F12 buttons) for an icon of a touchpad or computer mouse.
This keyboard button acts as the toggle switch to enable and disable the built-in mouse and touchpad function.
Press and hold the "Fn" button together with the mouse icon button.
Look for the disable/enable symbol that briefly displays on your screen.
Slide your finger over the laptop's mouse and attempt to use it as normal.
Press the Windows keyboard key if using Windows 7, type "main.cpl" in the search box and press "Enter."
Press the left arrow key to navigate over to the "Device Settings" tab.
Press the tab key to reach the "Enable" button in this section.
Press "Enter" on your keyboard. Press the tab key to reach the "Disable internal pointing device" check box.
Press the space bar to remove the check mark.
Put your finger on the touchpad, and move the pointer down to the "Apply" button.
Click "Apply" to save the settings. Close the mouse "Properties" box.


Press the keyboard "Windows" logo key to open the "Start Menu."
Press the arrow keys on your keyboard to navigate to the "Shut Down" or "Turn Off Computer" menu. Press the up or down arrow key to highlight "Restart."
Press "Enter" to restart your computer and attempt to use the laptop mouse as it should normally function.

Open the "Control Panel."
Go to the "Add and Remove" or "Uninstall" programs section.
Highlight any secondary mouse devices in the list that you have installed for your laptop, such as an external USB mouse.
Select the "Uninstall" option to remove any software and settings associated with this secondary mouse.
Restart your computer and attempt to use the built-in laptop mouse as normal.
Check to see if the mouse is working properly.

Press the keyboard's "Windows" button to open the "Start Menu."
Press the keyboard's arrow keys, "Enter" button and "Tab" to navigate to and open the "Control Panel."
Go to the "Hardware and Sound" section, and press "Enter." Navigate to "Device Manager," and press "Enter" to open it.
Find "Mice and other pointing devices from the list" and open its "Properties" dialog box.
Select the "Driver" tab and choose "Update Driver."
Allow Windows to search the Internet for drivers and to update them automatically.
Restart your computer after the drivers are updated, and use your mouse as normal.



http://www.webdevelopersnotes.com/articles/laptop_touchpad_not_working.php

Aug 11, 2013 | PC Desktops

1 Answer

The mouse works but when we type on the keyboard, nothing happens


Hi. Well you didn tell what kind of keyboard are you using. Is it a USB or a wireless. I am assuming that it is a USB keyboard.
  1. 1st of all check whether the key board is properly plugged in2 your machine properly, check for loose connections.
  2. Check whether you have plugged it into the correct port,because usually the the internet keyboard do not adapt to the USB port, and a PS/2 to US adapter port wont work.
  3. Download and install the latest Keyboard Software
  4. Before installing the new driver dont forget to uninstall the previous one, install the new one and reboot.

Nov 26, 2009 | PC Desktops

1 Answer

Wireless Keyboard not working


try updating the drivers but first try to uninstall and reinstall the sofware for your keyboard and mouse.

Jun 21, 2009 | Acer Aspire E650 PC Desktop

1 Answer

Wireless mouse and keyboard issues


If you have both sets of keyboard and mouse plugged in, turn off the computer and remove the old mouse and plug in the new mouse. Reboot and if necessary use the keyboard to login. Once windows is loaded let it detect the new mouse and then shut down again. Take out the old keyboard and reboot. You should now be able to use both new pieces without problems.

Jun 09, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop

1 Answer

Windows vista and Microsoft wireless key board and mouse


here is Microsofts' page for driver downloads. http://www.microsoft.com/hardware/download/download.aspx?category=MK
put in your device model number , operating system, etc.
make sure you download it to your desktop so you can find it
run it to install and follow the prompts

Oct 28, 2008 | PC Desktops

1 Answer

9600gt card, mouse freezing in games


you can't get rid of the PS2 because thats where it looks for the mouse, being usb it's not listed in dxdiag, there should be a mouse menu from your mouse and keyboard driver, or in control panel to tweak the Dpi

Aug 22, 2008 | PC Desktops

1 Answer

Cordless Mouse & Keyboard install I need help


if you have a disc for the new items ,install first,shut down pc, then take the old mouse & keyboard off connect the new wireless ones before rebooting
you may need to sync the mouse & keyboard by holding in the small little button on each item and the reciever unit untill the lights come on indicating it is recieving the signals from both mouse & keyboard.if this does not work put the old mouse back in reboot then go into control panel / mouse, and sellect wireless mouse ,turn off the pc plug the new mouse back in then boot up

good luck
Terry

Mar 09, 2008 | PC Desktops

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