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Wireless mouse will not work

After I uninstalled and re-installed the latest software driver and the wireless keyboard and mouse model 64355, the mouse will not move when I reboot the computer, windows XP.

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Look on the bottom of the mouse for a connect button and also on the wireless receiver. Push the button on the mouse first, release and then push the button on the receiver.

Posted on Mar 27, 2008

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I have a wireless hp mouse and keyboard ... and I use to be able to copy and paste with my mouse .... now I can no longer do that ... it won't let me use the left mouse button to highlight the text.


Check your mouse settings, make sure everything is hunky dory with how you want it set up, if that does not fix your problem, try uninstalling and reinstalling your software with the latest drivers and software, you can download this from the website!

Aug 27, 2011 | Logitech Wireless Access Duo Optical...

2 Answers

The wireless keyboard and mouse are not working.


  • Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
  • Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
  • Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
  • Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
  • Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.

Feb 04, 2011 | Logitech Computers & Internet

2 Answers

My logitech cordless Wave Keyboard and Mouse have suddenly stopped working. The green light is on the mouse and keyboard so Im not sure why it will not connect.


Hi,

There are several different methods in resolving this issue. Before you perform these methods, make sure that the battery of your cordless mouse is fresh. Then, try this first method..
Method 1: Resynchronize your device with the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or the keyboard with the receiver, follow these steps.
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device

mongkey_1.jpg
Method 2: Install the latest software loadTOCNode(2, 'moreinformation'); Download and install the latest Microsoft IntelliPoint and/or IntelliType software. For more information, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/download/download.aspx?category
I hope these works for you. Should you need the other methods, kindly reply for follow up.
Good Luck!

Mongkey
"Understanding explains better..."

Jan 27, 2011 | Logitech Cordless Desktop Wave Keyboard...

1 Answer

Just got a new computer with Windows 7. Old one was running XP. It doesn't appear that there are drivers for the Kensington Wireless Keyboard 64355 on Windows 7. Any suggestions?


try and see if you can install the drivers in xp compatibility mode, if windows 7 even has that. vista did. a lot of drivers from xp didnt work on vista either. thats the sole reason i havent switched from xp to the new versions of windows. good luck and hope it will work for you

Jan 15, 2010 | Kensington Comfort Type Wireless Optical...

1 Answer

We have a 1027 wireless microsoft keyboard and a mouse


Go into your Control Panel, and select the icons (seperatly ofcourse) for your mouse and keyboard and make sure they are in the list for each and are activated. Also, uninstall the drivers for them, and re-install them with the disc provided that came with them. I hope this works for you. Also, after uninstalling the drivers and software, restart the computer, then insert the disc and run setup.

Apr 01, 2009 | Microsoft Wireless Optical Mouse

1 Answer

Mouse not responding


Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

Dec 26, 2008 | Kensington Comfort Type Wireless Optical...

1 Answer

How I connect my KeyBoard with PC kensington Model:64355 FCC id:H8grfkb21 M Amjad KhanPur Pakistan


Go to this site:
http://us.kensington.com/html/3846.html

Almost at the bottom of the site you will find your keayboard,"Kensington Comfort Type Wireless Desktop Software", and you will find drivers for it, and you will find instructions how to install it

Good luck

Dec 10, 2008 | Kensington Comfort Type Wireless Optical...

1 Answer

Mouse not responding


Are the batteries good?

Try
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

May 24, 2008 | Kensington Comfort Type Wireless Optical...

1 Answer

GE wireless keyboard - how to uninstall


all you need to do is plug in a normal keyboard & mouse and will work fine without removing your old drivers. but if you really want to go into control panel and add/remove programs and look for keyboard related program in the list. All the best John

Dec 25, 2006 | GE Optical Mini Mouse ho98094

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