Question about Brother MFC-5490CN Flatbed Inkjet All-in-One Printer
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Posted on Jan 02, 2017
This could be that;
The Ink cartridge door is open
The Ink cartridge door sensor is faulty/bad
Something is block the ink cartridge door sensor or the notch that deactives the sensor is broken.
Checkout the door and locate the sensor and manually deactivate the sensor ti confirm the sensor is still working ok. Replace faulty unit approprately.
Posted on Oct 27, 2010
I had the same issue, turning off didn't solve it.
There's a plastic flap the width of the print tray just inside that I flipped up and it solved this problem. It is directly in front of the ink tanks. I'm assuming we flipped it down and forgot about it. It seems it needs to stay up, although you wouldn't notice it when it flips down when you close the top, as it closes just fine with it down. It's easy to overlook. This took me a few hours to realize.
The top of the flap has a half circle cut out of it in the middle.
Posted on Dec 18, 2008
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