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DVDs are not being played!!

When I try to run a DVD, I just get an error message saying;Wrong Disc; What could be wrong with the DVD player. It's packing suggests that it supports DVD, DVD /-, CD, CD-R/RW, and JPEG Formats.

Can somebody help me?


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  • PMEHLEY Mar 28, 2008

    It's a new DVD player (ONYX SW2200) that I bought from ASDA last night. I even tried playing the VCDs but it keeps on saying Wrong Disc.

  • PMEHLEY Mar 28, 2008

    Its a new DVD Player (ONYX SW2200). I even tried playing VCDs but it keeps on saying Wrong Disc.

  • PMEHLEY Mar 29, 2008

    I have returned that unit and got a Philips one. Thankfully, it works on the first go with the same set of DVDs and CDs.

    Thanks everyone for taking time and responding to my problem. Your efforts are much appreciated.

  • ahughs
    ahughs May 11, 2010

    What type of dvd player are you using. What type of DVD disc are you playing? Does it do this with a standard DVD (non-burned?)



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If this is an older unit you need to purchase a cleaning disc. The cleaning disc gently removes dust from the laser eye in the unit. It can be purchased at youre local electronics retailer. If this is a new unit call the company and take advantage of the warranty.

Posted on Mar 27, 2008


At this juncture my best advice to you is to make sure that you are using a properly formatted factory "DVD". Best bet is to rent a dvd if you are unsure of the nature of the formatting. If this does not work you should return the item to the seller.

Posted on Mar 28, 2008


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