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Have already described this probelm four times and paid for premium assistance. Hello????

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  • darryl coueslant May 11, 2010

    what problems are you having?

×

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Hi
I am try to take a stab at answering your query.

Internet Protocol (IP) Address preceeding with "169" means your PC is not receiving IP Address "generally" from your Boradband Modem or Internet Service Provider (ISP). The PC through Automatic Private Internet Protocol Addressing (APIPA) is assigning itself a temporal IP address.
This conditions means either
1. Dynamic Host Configuration Protocol (DHCP) Client service is not running properly on your PC (Unlikely)
2. There is no connection between your PC and Broadband Device or ISP wired or wirelessly (very likely)
3. DHCP Server Service is not configured or not running on Boardband device (likely) or ISP (unlikely)
4. Some firewall software when improperly configured are known to block all ports and services. This can block TCP Ports 67 and 68 used by DHCP Client/Server communication (quite likely)
Some pointers for more info;
1. Your query suggest your issues are limited to Wireless connection. Can you access Internet through wired connection? If so;
a) What Wired connection is in use? USB or Ethernet?
b) Is wired connection through same Broadband device?
c) What IP is assigned to your PC in wired connection?
d) If wired connection works, is IP assignment static or by DHCP?
e) What Boardband device is in use? In which mode is the device set to? Router/Bridge
2. If you can't connect both wired and wireless, then it is unlikely your PC hardware is at fault. Call your Broadband Provider for further help and configuration. Try entily disabling your firwall software (if installed) and test conection.
3. If you can connect through wired connection and your IP Address does not proceed with "192.168" or "172.16" then your boadband device is likely in a bridge mode. In bridge mode, the DHCP Server Service on your boardband device is disabled. Most ISPs will only assign only one IP address to a user. If an IP address has been assigned to your PC on the wired connection, then the wireless connection will not receive an IP address and therefore your PC will assign itself an IP in the range "169.254"

Regards
Mike

Posted on Mar 28, 2008

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If you have problem sir/mam just contact me. Reggie is your best contact solution to your problems.. Thanks

Posted on Mar 27, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Hello how to get fixya expert ? now I have 9 votes and 81% and I'm can't get it please help


Hi Mr-brain. You actually are already considered an Expert, as are all the people who have answered a question on FixYa. I believe that you are actually asking about becoming a Premium Expert, which would enable you to access our paid system and earn money by providing support.

In order to become a Premium Expert, you must be approved by the staff. I see that you have already applied. Here is some information to help you while you are waiting for your application to be processed:

What FixYa looks for a Premium Expert
How to create GREAT solutions on FixYa

Lauren
FixYa Community Manager

Jun 24, 2011 | FixYa Service

Tip

How to earn/get money on/from fixya


In order to earn money on FixYa, you must become a Premium Expert. For information on how to apply, please view this Tip.

Once you have been approved as a Premium Expert, you will notice some changes on your My Expertisepage. First, there will be a banner regarding your preferred method of payment. Click on this banner and select how you would like to be paid. There will also be a module on the upper right of your My Expertise page called My Live Chat Status, as well as a link to your Account Statements.

Answering Chats
If you would like to do a Live Chat, where you assist the customer using an IM system, check the "Available" option on your My Live Chat Status module. Then, as long as you are on FixYa, you will receive a pop up to alert you to any available Chats in your Areas of Expertise. Please make sure you have enough time to do a Chat (up to an hour or more) and that you only assist one customer at a time.

Answering Premium Questions
Premiums can be found at the top of your My Expertise page with buttons marked $3, $4, and $6. Please view this Tip to see more info about Premiums.

Keeping track of your earnings

If your Premium Solution or Live Chat Assistance is "Accepted" by the customer, you will be credited the amount on the button (for Premiums) or between $6-$10 (for Live Chats). You can keep track of all the Premiums/Live Chats you have done by clicking on "Account Statements" (also referred to as your Ledger). One note about that- if something older than 7 days is still marked as Pending, then it has Auto Closed and another Expert received credit.

Getting paid
At the end of each month, FixYa audits Experts' accounts. If you have earned $50 or more, your account begins processing. For more info about FixYa's payment policies and schedule, please view the Experts' FAQ section on payments.

Feel free to email me if you have any general questions about FixYa's payment policies.

For any specific inquiries regarding your earnings, please email experts@fixya.com.
Thank you.Srajan chaurasia.

on Jun 09, 2010 | Computers & Internet

2 Answers

First, I need to know if this will cost me. I cannot afford to pay for help.


It's free as long as you don't provide credit card information for premium expert assistance. Most answers can be gotten for free. It's out of gratitude and ability to pay that some questions get paid on with a successful answer. Also, you can offer a reward of any monetary amount allowed down to $2 I think, for the least expensive premium assistance that is paid for.

Feb 14, 2011 | Computers & Internet

1 Answer

What is your charge for tech help?


There are four Categories:
1. Free Assistance : Free (response time not applicable) 2. Premium Assistant: $9.99, (immediate response) 3. Premium Live Chat Support; $19.99 (instant response) 4. Premium Phone Support : $29.99. (instant response)
You'll be charge per solution, you will be able to get as many instructions as you want, or until you are satisfied with the solutions provided. Suppose if you are not satisfied with the first expert's solution you can look for another experts until your problem is solved and fixed.

If you have further queries, do let me know.

Good luck.

Thanks for using FixYa.

Jul 24, 2010 | HP LaserJet 2100 Printer

1 Answer

Got dropped out w/o a resolution


I won't dive into this as you have paid for support, but do suggest an e-mail regarding the issue to premium.support@fixya.com You can also find more answers regarding premium services and what to expect in the FAO's and there's a link to those at the bottom of any fixya webpage. Thank you for using Fixya.

Jun 30, 2009 | Kenmore Washing Machines

1 Answer

I already paid $9.99. The response I got did not solve problem.


If the solution you were given didn't fix your problem, then contact the attach link and ask about the refund policy. I am sure some one will assist you with your concern.

premium.support@fixya.com

Hope this is of some help.
Ed

May 04, 2009 | Lands Phones

1 Answer

Is there a way i can make it so my symphonic model wf803 can play dvds from other regions?


As you can see in the highlighted area below, I have already purchased the premium plan. This has not helped me solve my problem. I don't know what to do next. I paid almost $20 for a session that was cut short and I have not been able to reconnect. When ever I try your program wants to charge me again even though I sign in. So now what?? On top of that by the time I get an answer to my emails to you my time will have run out. Hmmmmmm, doesn't seem right!! Thank You for Purchasing Premium Live Chat Assistance! Friday, January 30, 2009 9:23 PM From: "Premium Support" <premium.support@fixya.com> To: "Carol Young" <young94590@yahoo.com>

--- On Fri, 1/30/09, FixYa.com <do.not.reply@fixya.com> wrote:
From: FixYa.com <do.not.reply@fixya.com>
Subject: Your Support Problem on FixYa
To: "young94590" <young94590@yahoo.com>
Date: Friday, January 30, 2009, 11:52 PM

fxnlogo_s.png Technical Support, User Guides and Repair Service

Dear young94590,

We wanted to find out if you still need a solution for the DVD Players Problem you posted on FixYa yesterday.
In case you do, we'd like to offer you our Premium Assistance Plan
By using this plan, your problem will be addressed by a group of Elite Experts who can provide you with professional assistance and often solve your problem.
Click here for more information about this plan.
If you already solved this problem, Click here to tell us how you did it.

Regards,

The FixYa Team

Jan 31, 2009 | Televison & Video

2 Answers

Not Grinding


Hi,

Make sure you not get any damp into the grinder.

Best regards
/Mirran

Oct 15, 2008 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Problem i posted yesterday


Here is Viore Customer Support having phone numbers, email address etc.
If you are not satisfied with fixya premium assistance, email at premium.support@fixya.com
Thank you.

Sep 24, 2008 | Televison & Video

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