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I have sound but no picture on our newly installed TCL TV. sometimes there is a icon on the TV that says Audio only. We can hear the TV channels and the radio but can't see anything. Once we had a menu but that also disappeared after a few seconds.

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Posted on Jan 02, 2017

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djnick989
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SOURCE: Problem with sound and picture

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Posted on Jan 06, 2008

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SOURCE: frozen picture on LG LCD 37"

Try One of your working TVS and connect it to your cable outlet of the TV that is having problems. If that TV Does not work then there may be a degraded fitting or the Leg coming of the splitter to that outlet could have a Low Signal Problem
Next Take the First TV that was not working properly and put it on the cable outlet of one of the TVs that is working properly and if the TV set works on that Channel then you know it is not your TV that it must be the cable

Posted on Feb 28, 2009

  • 1 Answer

SOURCE: TCL LCD TV. No sound on one channel only.

I had the same problem... try toggling through the "SAP" (multilingual audio feeds) for the channel. Mine was somehow set on "audio 3 of 3" for that channel, but there were only 2 audio feeds.

Posted on Jul 20, 2009

  • 1 Answer

SOURCE: No picture

I have noticed and think it may be temperature orientated. Switched power off to allow the TV to reset and once TV and room was warmed slightly - it works OK.

Posted on Jun 19, 2010

atang1
  • 734 Answers

SOURCE: Hi Since last week I'm having problems with my

Reset is removing power cord from the wall plug. Without electricity for five minutes will reset the semicinductor memory and reload with the correct firmware when you turn on again. This is due to glitches on the power line, some people may use powerline filters to avoid any future problems..

Posted on Aug 16, 2010

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1 Answer

Sony DVD/VHS player to my TCL Roku TV


You can use the RCA style jacks, Yellow for video White for left and red for right audio OUT . Connect the TV end the same way. Note the source input number on the connectors of the TV. Turn both the TV and the Sony on. On the TV, select the input number the cables are connected to and you will see the Sony . If there are no unused places on the TV to connect to then take off the antenna/ cable wire off the TV and put it on the ANT IN connector of the Sony. Obtain a jumper cable wire long enough to reach the TV from the Sony and select either channel 3 or 4 whichever channel is not used in your area on the back of the Sony. Now turn both on and select TV as the source and put it on channel 3 or 4. Now turn off the Sony and change the channel on the TV to any other one in your area. If there is no picture, then the Sony will have to be on while watching TV.

Sep 15, 2016 | TCL 40FS4610R 40-Inch 1080p 120Hz Smart...

1 Answer

You have to turn up the volume to 38+ in order to hear the TV, when you use to be able to hear it at 10, is there a control board that goes out and what Is the name of it?


Hi Geoff, I hope I can help you with this. If you are using an accessory device (DVD, DVR) check cables to see that they are secure and if device has audio out option that it is set correctly. Also check to see that Video and Audio cables are connected to matching inputs on your set.
If you are using DVI to HDMI you will need to use a separate digital audio cable. DVI cables do not carry audio signal. After attaching the audio cable if you still do not hear sound you may need to set Digital Audio In. To do so:
  1. Press Menu Button on remote.
  2. Press the cursor ring down to highlight SETUP.
  3. Press the cursor ring left to enter SETUP menu.
  4. Press the cursor ring down to highlight SOURCE.
  5. Press the cursor ring left to enter SOURCE menu.
  6. Press the cursor ring down to highlight DIGITAL AUDIO IN.
  7. Press the cursor ring down to select the source you want to associate Digital Audio with. HDMI 1 or HDMI 2 in this case. You might need a software update also.
    The latest software solves the issues below:
    1. TV (Plasma 42" and 50") will not turn ON/shut off itself and Red LED blinks 4- times. Recover if main switch on/off.
    2. 37" LCD full white screen appear when upgrade software.
    3. Some channels not available after turn ON.
    4. Delta volume changes, not remembered.
    5. Preferred channel changes, not remembered.
    6. Green or yellow static (sometime snowy) on HDMI picture.
    7. Picture and sound loss for 5 to 10 sec (green LED is still ON) and back to normal.
    8. Audio loss in all inputs and can be recovered when main switch ON and OFF.
    9. TV set turn ON by itself/ green LED light up and goes off when set is ON.
    10. Intermittent audio loss in NTSC RF channel.
    11. Crack sound with high input signal.
    12. Include the possibility to download the rating table (RRT5 capability) for digital programs.
    13. No video/ no picture with sound.
    14. Intermittent On-Screen Menu pop up by itself and can be removed by pressing the 'MENU' button.
    15. Channel information display too long.
    16. Improvement on scramble channel.
    How to check the current software version on my TV set?
    1. Press 'MENU' button on remote control to display the on-screen menu.
    2. Select TV MENU and press the cursor right.
    3. Select INSTALLATION and press the cursor right.
    4. Select SOFTWARE UPGRADE and press cursor right.
    5. Select CURRENT SOFTWARE INFO to display the current software version on your TV set.
    6. If the TV software version is lower than the version posted on the website means your TV set needs to be upgraded.
    7. Follow the instruction in the user manual or Firmware Upgrade Readme file on how to upgrade your software.
    Where can I find the latest software for my TV set?
    The Firmware Upgrade Software and Readme File documents can be found on the Philips support website. Refer to the SOFTWARE section.

Feb 04, 2016 | Televison & Video

1 Answer

TCL tv- channel nine has no picture but sound? Can I fix it


I have exactly the same problem with my TCL HD television. Previously worked ok but no amount of rescanning the channels will restore the picture. :(

Feb 25, 2011 | Televison & Video

1 Answer

Tcl tv - have just lost the picture for win tv and related channels only still have the sound


Call TCL for a firmware update, which will fix the problem. They will send it out for free, along with a serial cable. You will need a PC or laptop with a serial (RS-232) port to perform the update.
The issue is that WIN, GO and GEM are broadcast on a frequency off-set by 125kHz from normal. TCL TVs cannot tune to xxx125kHZ, only multiples of 500kHz.

Jan 30, 2011 | Televison & Video

2 Answers

I have a TCL L42M61AZ LCD TV. I find that the "Channel 9" programs in Adelaide, Australia, namely GEM, GO and Channel 9 DTV will not show a visual picture, only play audio. All other programs are...


A firmware update from TCL will fix the problem. Call them and they will send out the firmware and a serial cable (required for update) for free.
I did the update yesterday and it fixed the problem (sound but no picture).
You will need a PC or laptop with a serial port (RS-232).

Jan 26, 2011 | Televison & Video

1 Answer

Panasonic tcl 37 problem of no sound. Picture is perfect. just installed to hdtv cable box. control show sound but none are present. ? Connections.


Make sure you have the red & white audio output from the box going to the same input source your using for the video but will say audio in.

Dec 04, 2010 | Panasonic TCL37X2 37 in. TV

1 Answer

TCL LCD TV. No sound on one channel only.


I had the same problem... try toggling through the "SAP" (multilingual audio feeds) for the channel. Mine was somehow set on "audio 3 of 3" for that channel, but there were only 2 audio feeds.

Feb 24, 2009 | RCA L37WD12 37 in. LCD HDTV

2 Answers

Tv tcl-14175 no sound on channels but ok on audio video mode


Hi

The first problem was always standby mode.... get back the original eprom IC 24CO8WP in to the PCB, then find the original remote control of you TCL Tv tcl-14175 then you power On In the Remote control while your TV is in Standby mode! then you see your tv is going ON... Because your unit is in Child lock Mode....

thanks!

Nov 21, 2008 | Samsung DLP HL-P5663W 56" TV

4 Answers

TCL tv


i have tcl satellite tv...the porblem is when i switched on , 5 or more minutes after, the tv unit shut off itself. Sometimes the tv scan its channels first before having picture then shut off after few minutes..varying time when shutting off.....And when using for video movies everything alright....please tell me what to do??...any solutions??..advance thanx to those who could help...

Oct 29, 2007 | JVC AV32F476 32" TV

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Sanyo DS32920 Blue Screen


My panasonic Tv pic suddenly turned into a blue color I can't see the pic any more just can hear the audio.....any solutions????

Mar 19, 2006 | Sanyo DS32920 32" TV

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