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When attempting to access the internet through mozzila I get a pop up that asks what program I want to open with I can access the internet however none of my programs will open such as itunes. I can not get the recovery disc from the acer website because it does not recognize my serial number. Any help or suggestions?

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I would try to do restore to a point when this was all working. If restore does not work it might be a virus. If restore does not work i would boot in to safe mode and see do you have same issue. If not some how your programs got disassociated and like i mentioned probably a virus. TO go to safe mode reboot and keep on tapping F8 key and choose safe mode with network so you can get online if needed. Try downloading MalwareBytes and run in safe mode and see does it find anything. Make sure to do quick scan and then to get out of safe mode just reboot. Hope this helps.

Posted on May 09, 2010


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