Question about Computers & Internet

2 Answers

Trying to hook up lap top to wireless internet. Comcast tech says there is problem with IP# 169 which preceeds other numbers and needs to be removed for hookup. How can I accomplish this? Model #3150H

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 156 Answers

Hi
I am try to take a stab at answering your query.

Internet Protocol (IP) Address preceeding with "169" means your PC is not receiving IP Address "generally" from your Boradband Modem or Internet Service Provider (ISP). The PC through Automatic Private Internet Protocol Addressing (APIPA) is assigning itself a temporal IP address.
This conditions means either
1. Dynamic Host Configuration Protocol (DHCP) Client service is not running properly on your PC (Unlikely)
2. There is no connection between your PC and Broadband Device or ISP wired or wirelessly (very likely)
3. DHCP Server Service is not configured or not running on Boardband device (likely) or ISP (unlikely)
4. Some firewall software when improperly configured are known to block all ports and services. This can block TCP Ports 67 and 68 used by DHCP Client/Server communication (quite likely)
Some pointers for more info;
1. Your query suggest your issues are limited to Wireless connection. Can you access Internet through wired connection? If so;
a) What Wired connection is in use? USB or Ethernet?
b) Is wired connection through same Broadband device?
c) What IP is assigned to your PC in wired connection?
d) If wired connection works, is IP assignment static or by DHCP?
e) What Boardband device is in use? In which mode is the device set to? Router/Bridge
2. If you can't connect both wired and wireless, then it is unlikely your PC hardware is at fault. Call your Broadband Provider for further help and configuration. Try entily disabling your firwall software (if installed) and test conection.
3. If you can connect through wired connection and your IP Address does not proceed with "192.168" or "172.16" then your boadband device is likely in a bridge mode. In bridge mode, the DHCP Server Service on your boardband device is disabled. Most ISPs will only assign only one IP address to a user. If an IP address has been assigned to your PC on the wired connection, then the wireless connection will not receive an IP address and therefore your PC will assign itself an IP in the range "169.254"

Regards
Mike

Posted on Mar 28, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Usually you will have an IP address starting with 169 if the adapter cannot get an ip address from anywhere, it is an autmoatic IP address.

What operating system (Windows XP or 2000 or Vista) are you using?

Posted on Mar 27, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can I my up my comcast netgear modems wireless to work? when I try my PS3 it detects a sginal but wont obtain an IP address. The same with my lap top.


You have to change the ipddress on the router different then the modem. For example 192.168.9.1 and leave the modems ip alone. Plug the cable into the Lan port of the router. Go to the setup screen on the router and tell give your username and password that
Comcast gives you. You will need comcast gateway address and dns numbers. There will be a connect button on the router and tell it connect it to the modem. You are trying to let the router receive that only ip address.

Nov 09, 2009 | NetGear CG814M Wireless Cable Modem...

1 Answer

I have a motorola router I am trying to hook up 2 lap tops to it


if the router has two ethernet slots connect both the wire and configure you ip address in a orderly fashion manner,If you have one slot then you need to buy a switch

Sep 22, 2009 | Arris SURFboard SBG900 Wireless Router...

3 Answers

Installed belkin router for my lap top - doesnt work


Hi,

Thanks for using Fixya!

You have the right gizmo there. You just need to set it up correctly. If you are in the US contact belkin @ 1 800 223 5546.

You need to know your ISP type first before trying to contact them. Know if you have a PPPoE (High speed DSL with password) Dynamic IP internet (no user name or password required to connect to the internet, usually used by cable internet providers)

After you find the right information just contact belkin and they will assist you with the proper router usage.

Have a great day.
- HotRatchet

Jul 26, 2009 | Belkin Wireless G Router

1 Answer

I can not connect my wireless Camera to My laptop Vista


You need free Dynamic DNS service from sites like NO-IP.com

Mar 21, 2009 | Computers & Internet

1 Answer

Cannot install D-Link router


1. check your wireless adapter TCP/IP settings if its set into "Obtain as IP address Automatically".
2. if the settings is set as Automatic and your not getting IP address then select "Use the following IP Address"
3. use IP address followed to your router address like if192.168.0.1 in router type 192.168.0.2 or192.168.0.3 just check the next address IP in your network.
4. after typing subnet IP will automatically set
5. type the router IP address as your default gateway
6. click OK to save your new settings

Hope this will help

Nov 24, 2008 | D-Link ADSL2/2+ Modem/Wireless Router...

1 Answer

Loss of internet connection when going through router


Your laptop seems to be hooked to your neighbours unsecured network automatically and it is going online with that. About comcast, when you connect a router to the modem or a computer to the modem, the modem has to be rebooted to give a valid IP to the connected device. If the modem is not rebooted the computer or the router will get 192.168.x.x IP address which is called private IP address.

Nov 19, 2008 | Check Point (CPWSHCRA6500UUS) Router

1 Answer

Hook up wireless interenet


Did you by any chance give you router the mac address on the wireless card? Do you have the comcast version of a netgear wireless router? Any wireless router will do also. Does not have to be netgear or from comcast. You can get online by the network cable right?. Where else are you trying to connect to wirelessly?

Let me know

comier957

Mar 27, 2008 | Averatec 3150H Notebook

2 Answers

Internet hookup


This is not the manufacturer's site, but i will try to help.
Is it your own network?
You need to make sure that the network is not protected, or you'll need the password.
Go to Start>Control Panel on your computer
Then go to Network Connections
There should be an icon for your wireless connection.
Right-click -> select Properties
In the selectbox select 'Internet Protocol (TCP/IP)'
Click Properties
Check if 'Obtain an IP-address automatically' and 'Obtain DNS-server' are selected
If they were not, Press <Ok> two times and try to connect to the wireless network again.

Can you also tell what IP-address you get?
Find it by going to Start > Run
Type 'cmd' without the quotation marks and press <Ok>
you get a black command box
type 'ipconfig', again without the quotation marks and press <Enter>
Please tell me the IP-address it tells you...

Mar 27, 2008 | Averatec 3200 Notebook

1 Answer

Laptop (Averatec Model #3150


Hi
I am try to take a stab at answering your query.

Internet Protocol (IP) Address preceeding with "169" means your PC is not receiving IP Address "generally" from your Boradband Modem or Internet Service Provider (ISP). The PC through Automatic Private Internet Protocol Addressing (APIPA) is assigning itself a temporal IP address.
This conditions means either
1. Dynamic Host Configuration Protocol (DHCP) Client service is not running properly on your PC (Unlikely)
2. There is no connection between your PC and Broadband Device or ISP wired or wirelessly (very likely)
3. DHCP Server Service is not configured or not running on Boardband device (likely) or ISP (unlikely)
4. Some firewall software when improperly configured are known to block all ports and services. This can block TCP Ports 67 and 68 used by DHCP Client/Server communication (quite likely)
Some pointers for more info;
1. Your query suggest your issues are limited to Wireless connection. Can you access Internet through wired connection? If so;
a) What Wired connection is in use? USB or Ethernet?
b) Is wired connection through same Broadband device?
c) What IP is assigned to your PC in wired connection?
d) If wired connection works, is IP assignment static or by DHCP?
e) What Boardband device is in use? In which mode is the device set to? Router/Bridge
2. If you can't connect both wired and wireless, then it is unlikely your PC hardware is at fault. Call your Broadband Provider for further help and configuration. Try entily disabling your firwall software (if installed) and test conection.
3. If you can connect through wired connection and your IP Address does not proceed with "192.168" or "172.16" then your boadband device is likely in a bridge mode. In bridge mode, the DHCP Server Service on your boardband device is disabled. Most ISPs will only assign only one IP address to a user. If an IP address has been assigned to your PC on the wired connection, then the wireless connection will not receive an IP address and therefore your PC will assign itself an IP in the range "169.254"

Regards
Mike

Mar 27, 2008 | Averatec 3150H Notebook

1 Answer

Ps3


Are you going to connect your PS3 wired to your router or wireless?
1. check first if ps3 is working behind rca modem.
2. then connect a pc directly to your linksys router
3. open configuration page of linksys by typing your gateway on your browser. (usually it is by default 192.168.1.1)
4. go to applications and gaming tab
5. you'll find there port forwarding..key in your number there
> i guess your numbers are like 88 and 3764 (something like that)
6. if your trying to connect your playstation wirelessly, you need to know your wireless security (if your router is secured).
> go to wireless tab and look for wireless security
> get your key
7. go back to playstation and try to view your wireless network
> connect and type in your key

=)

Jan 25, 2008 | Linksys Wireless-G WRT54G Router

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...