Question about A4tech PK5
Unplug the webcam
Close all programs when uninstalling / downloading / uploading
Uninstall current webcam software
Download software from here
Connect webcam when prompted
Posted on Jun 24, 2010
Is it a external web cam? if yes then you might have the installation cd for that. install the s/w and follow the wizard . it will be installed. without the installation cd you will have hard time finding the driver on web site.. you can check for the free driver on google search. put the model number in search bar to find the driver. download it and then try.
if its a new webcam then ask the store to provide you the driver cd or return it and buy from somewhere else. webcam always comes with the installation cd.
if u have some problem doing all this i will suggest call hp smart friend , tel number is 866-211-5207 , pay $ 59.99 support validity is for 3 days and they will fix your issue.
Posted on May 09, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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