Question about Xerox Phaser 7700 Laser Printer

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Fan Failure Error 54

Our company has a xerox 7700 laser printer and it has an error. Fan failure error 54, and now in every 10 minutes the same error. We are shutting down the printer and waiting then opening and after the ten min. etc. it is the same. Our workflow needs this printer to print every time and quickly. we have lots of works to do, and urgently our printer's problem must be solved. What must we do?

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  • Toona
    Toona Mar 31, 2008


    • Fan Failure Error 54 kept coming up but we have replaced this fan as the connector was corroded and had 'blown' one of the pins.



    • Now we have message: 'printer cartridge 4 missing'. So the diagnoses is going thru some 'steps' - Any ideas on how to fix?

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1 of 2 things.
You need to clean or replace the fan.
You have to remove the back, right side and top cover to access that fan.It is near the back just behind the fuser module.
It could also be the low voltage power supply fan. Most likely the fuser fan.
Once you remove the fan, there is a label on it, remove the label, There is a rubber plug behind the label, remove the plug and drip some lubricant into the fan. Reassembly and it should be ok.
I would recommend replacing the defective fan though.
Here is a very reliable part source.
https://www.partsdrop.com/store/

If you call ask for Britt and specify the model number and that you need a fuser fan and probably order a Power supply fan, Neither are very expensive.
Have both on hand to be 100 percent sure the problem is resolved, But its a 90 percent fuser fan failure code. It operated in a heated area and can dry out faster.



Posted on Mar 27, 2008

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Posted on Mar 27, 2008

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THIS IS THE TEXT FROM THE PHASER 7700 SERVICE MANUAL, HOWEVER, SEE MY COMMENTS AT THE END OF THE QUOTE.

11 06-372 ERROR 11 LASER UNIT POLYGON MOTOR FAILURE
Note
If this failure reoccurs three times successively, an Engine NVRAM
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man...

listen .. you is with error

go listen cradle of filth the heavy metal :)

good bye

see you later

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Phaser 7700 Accumulator Belt Replaced, upon startup there is an error


POSSIBILITIES

Problem:
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1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
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2. Clean feed rollers and exit rollers only when dust or
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3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
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