Question about HTC Hero Smartphone

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Just bought phone yesterday and now it is saying the HTC sense is not respondind and the screen has HTC on it

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  • 62 Answers

Its your screens problem or your stick. show your phone provider

Posted on May 09, 2010


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Posted on Jan 02, 2017


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Says the application HTC sense(process has stopped unexpectedly. please try again this says on my HTC hero, sprint phone how can i fix this problem?


Welcome to Fixya. To fix the issue you need to reset the phone to its factory settings

To reset the phone using buttons:

With the phone turned off, press and hold down the volume down and send buttons, then press the end/power button.

You will see 3 Android images at the bottom of the screen.

Follow the instructions onscreen to reset your phone.

Tip: If your phone hangs or freezes, remove the battery then wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.

If you have questions please let me know. Thanks for using Fixya

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Yesterday my phone fell down and the screen shatter ,could it be repaired or i have to discard the phone

Several companies offer to fix your phone for a small fee - for example

Another option is to do it yourself. Parts can be bought from specialist websites, but you will have to perform the screen replacement yourself.
For example:

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Luis (Chile)

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