Question about Kenmore Vacuums
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Posted on Jan 02, 2017
SOURCE: The shaft on the motor
Generic problem for all Vacuums
The shaft on the motor
Posted by tsnater on Jun 10, 2008
The shaft on the motor for rotating the brush is not moving. It is a Kenmore Whispertone 12 V Model 116 3521290.
I am suspicious of the Belt Protection system.
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that you have a motor that is froze up and would be in need of some type of service, whether it be the fan(s) on the end of the motor, the carbon brushes are sticking and bound up, or the armature would be the last thing. Just be careful that the repair cost and labor do not exceed the cost of a new motor. The motor shaft should @ all times should spin freely. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.sears.com/ Customer Service 1-800-4-MY-HOME 1-800-469-4663
Thanks, Don the Vac Man
Go Ahead. Use Us.
Posted on Jun 11, 2008
I didn't find this as difficlut as red devil 6, however, having 2 people helps. Remove the brush assembly using the 2 brush release buttons. Remove the front nozzel by sliding the 2 nozzel release clips away from the unit. Do NOT remove any screws from the underside of the floor mate base.
Before you begin....on the new wheel assembly, locate the "spring loaded lever" that is attached by the 2 brass screws. Notice that it can be pushed to the side and it locks in place. If pushed again it releases. This is important when you go to make sure the wet/dry pick up indicator is working near the last step of the process.
The top grey cover on the base of the unit lifts off accessing the hubs that hold the handle to the base.
To remove the top grey cover, there are 6 clips that you have to move to one side or the other with a narrow flat blade screw driver. All 6 of these clips are accessed from the underside of the base unit. Work gently...red devil 6 was correct, you can break things easily.
GENTLY pry up the top grey cover exposing the 2 black hubs holding the handle to the base. Remove the 4 screws holding the hubs to the base. I found it easier to have the handle in the down position to remove the cover. I found it easier to have the handle up for 2 screws and down for the other 2 screws.
This is where 2 people come in handy. One person (me) holds the handle and base apart while the other person (my wife) installs the wheel assemlby. It is a little tricky to get in place. My wife found it easiest to install the nubs first (yes nubs, like a little axel that holds the wheel assembly to the base) at the back of the wheel assembly, then slip the pin at the front of the wheel assembly into its position (where the old one came from).
Reset handle and hubs into the base and tighten 4 screws.
Before you go any further, make sure your dry/wet pickup indicator works.....The INDICATOR is the thing that has two red spots on it and tells you if you are on wet or dry pickup. GENTLY TRY to work the wet dry pedal with you HAND to see if the indicator swithces between wet and dry easily. If you are not GENTAl and you force it, you WILL BREAK it. If it does EAISLY go back and forth between wet and dry you have to reset the indicator. Push the indicator stem (the stem that sticks down into the base) up through the base and push the spring loaded lever (see before you begin above) assembly on the wheel assembly to the side. Reinstall the indicator stem and make sure the little spring end is positioned over top of the plastic stub. Recheck GENTLY the function of the wet/dry pickup foot pedal, but use your HAND.
Finally, reinstall top grey cover. It's a little tricky but we found it helpful to have the handle in the down position. Make sure it snaps back into place.
You did it!.
This took my wife and I about 45 minutes to 1 hour....but at least half of the time was spent going slow to ensure I didn't break anything else.
Posted on Apr 06, 2009
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