Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier

3 Answers

2575 paper jam

Multiple times I have followed the owners manuals directions. The screen on the ,all in one, says clear paper jam, then click ok. there is no paper stuck anywhere. Can some one help? Do I need to tash it, warn others not to buy one, what can I do?

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  • NofanofHP May 07, 2008

    I have the same paper jam problem with the addition that when I load the paper it says out of paper and the only help I get is; "load paper". If I push the paper in further it either just runs the paper through or it takes every bit of paper in the stack.


  • Anonymous Jul 31, 2008

    called hp hardware faliluer

  • Anonymous Nov 23, 2008

    Exactly as above
    Ppaer Jams deep inside printer cant get it out



  • Anonymous Jan 28, 2009

    Same problem here as all of the above. Jam, won't load, sucks all the paper in. Happens every single time we try to print. Piece of junk!

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This worked for me. If "Paper Jam" error message continues to appear after jam has been cleared, turn off power to printer. Navigate to Control Panel - Printers, right click on HP Photosmart 2570 series icon, click on Delete on drop down menu. This deletes printer from your system. Turn on power to printer. Printer will re-install (may need original installation disc, may not). "Paper Jam" error message should no longer appear.

Posted on Aug 29, 2010

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I have the same problem. I even replaced the paper sensors and made a factory default reset... still the same "Paper Jam" problem.

Anybody knows how to get new firmware for the HP 2575?
it seems to be the only way to reset the internal memory, and correct this "Paper Jam" error.

Posted on Sep 10, 2008

Same thing happened to me last month. still not working. can't use it at all. I think it's something to do with a sensor or broken part inside as if you try to push your paper in by hand it will probably slide right through manually, even when turned off. Printer was good while it worked though. just a shame about this

Posted on Apr 18, 2008

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2 Answers

2575 paper jam


You could try gently shaking it and see if anything falls out.

You should also try cleaning it, first maybe with some compressed air, you may have a dirty sensor or something

Another thing you should try is unplugging it and allowing it to reset.

Please let me know how the above work out and I can give you further options to try if none of them work.

Thank you for using Fixya and Have a Great Day!

Apr 18, 2008 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Cannot clear paper jam


Paper Jams in the Automatic Document Feeder
If you're loading legal-size paper, insert only 10 sheets at a time to prevent paper feeding problems.
If paper jams inside the ADF, clear the jam and reload the paper as follows:
1.
Open the ADF cover and remove any jammed paper.

Caution:
Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism.
2.
Press OK, then select Yes and press OK to clear any messages on the display screen.
3.
Reload the paper. Make sure the corners of the paper are not bent, folded, or curled up.

Jan 11, 2011 | Epson WorkForce 600 All-In-One InkJet...

1 Answer

HP 2575 printer - paper jam message


Resetting the product may help with some false error messages. Press power button to turn printer off, unplug the power cord, wait a few seconds, plug it back in, press power button to turn printer back on. Any luck?

Dec 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

I have a 'paper jam error' displayed on my HP PhotoSmart 2575 printer screen which I cannot clear, even after removing the paper and pressing OK. In addition, I have reloaded software and this has been...


A few things to check would be to open your printer and make sure there are no little ripped pieces of paper in the system which could be causing it to keep faulting. Also try unplugging it while its powered on and let it sit for 8-10 minutes and see if that doesn't reset it. Hope this helps let me know if more trouble shooting is necessary.

Jul 12, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Canon mx850, paper jams when reloading for two sided copies. once the 1st side is printed the paper is released, recaptured and starts to feed back into the prt. 1/3 into the feed it jams, paper is...


Mel, this is what I found in the online manual:

Set the Ink Drying Wait Time longer.
Doing so gives the time enough to dry the printed surface so that paper curling and ink blots are prevented.

(1) Make sure that the machine is turned on.
(2) Open the printer properties dialog box.
See Opening the Printer Properties Dialog Box Directly from the Control Panel.
(3) Click the Maintenance tab and then Custom Settings.
(4) Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
(5) Confirm the message and click OK.


Make sure that the actual size of the paper is suitable for automatic duplex printing.
The sizes of media suitable for automatic duplex printing are A4, Letter, A5, B5, and 5" x 7".
Load paper of suitable size and then press the OK button.
Make sure that the Page Size or Paper size setting matches the actual size of the paper with a size suitable for automatic duplex printing.
First, check the Page Size or Paper size setting in the application software you are printing from.
Then, check the Page Size setting on the Page Setup sheet in the printer properties dialog box (Windows) or the Paper size setting on the Page Setup dialog box (Macintosh).
Note
Depending on the version of the application program, the automatic duplex printing may not be supported.
Make sure that the type of loaded paper is suitable for automatic duplex printing on the Main sheet (Windows) or the Quality & Media sheet on the Print dialog box (Macintosh).
Note
To switch to manual duplex printing, follow the procedure below.

Open the printer properties dialog box, clear the Automatic check box on the Page Setup sheet, and reprint.
When performing manual duplex printing, note the following.
If you are printing three or more pages of a document with manual duplex printing, one side of all sheets of paper will be printed first. Turn over the paper and reload the paper in the machine, and then the reverse side of all sheets of paper will be printed. Be careful not to change the order of paper in the stack.
The procedure for reversing the paper varies depending on the staple side and printing orientation. Follow the on-screen instructions.
MX850 series On-screen Manual for Windows:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=16279

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Mar 11, 2009 | Canon PIXMA MX850 multifunction InkJet...

1 Answer

Clearing paper jam


Solution Use the following instructions to clear a paper jam from the HP All-in-One.
  1. Press in the tab on the rear clean-out door to remove the door. CAUTION: Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door. Figure 1: Pressing the tab and opening the rear clean-out door c00444711.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
  3. Replace the rear clean-out door and gently push it forward until it snaps into place.
  4. On the HP All-in-One control panel, press OK to continue the current job. NOTE: If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
  5. If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties

May 09, 2008 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

HP 2575 Paper Jam


CLICK ON O.K. PRINTER WILL CLEAR ITSELF, BECAUSE THERE IS NOTHING IN JAM.

Mar 27, 2008 | HP Photosmart 2575 All-In-One InkJet...

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