Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier
Multiple times I have followed the owners manuals directions. The screen on the ,all in one, says clear paper jam, then click ok. there is no paper stuck anywhere. Can some one help? Do I need to tash it, warn others not to buy one, what can I do?
This worked for me. If "Paper Jam" error message continues to appear after jam has been cleared, turn off power to printer. Navigate to Control Panel - Printers, right click on HP Photosmart 2570 series icon, click on Delete on drop down menu. This deletes printer from your system. Turn on power to printer. Printer will re-install (may need original installation disc, may not). "Paper Jam" error message should no longer appear.
Posted on Aug 29, 2010
I have the same problem. I even replaced the paper sensors and made a factory default reset... still the same "Paper Jam" problem.
Anybody knows how to get new firmware for the HP 2575?
it seems to be the only way to reset the internal memory, and correct this "Paper Jam" error.
Posted on Sep 10, 2008
Same thing happened to me last month. still not working. can't use it at all. I think it's something to do with a sensor or broken part inside as if you try to push your paper in by hand it will probably slide right through manually, even when turned off. Printer was good while it worked though. just a shame about this
Posted on Apr 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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