I changed my password in my blackberry. When I went to log on this morning it said my password was invalid. I tried to log in 9 more times with what I know is the correct password and then it locked up.
Now all I get is this message. How do I get it up working again.
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Error 507 appears when any subsequent attempts to perform an Application Load or upgrading the software on the BlackBerry smartphone are unsuccessful
Solution : 1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager. 2. Click on the Application Loader icon. 3. Click Update Software. 4. Type your BlackBerry smartphone password (if prompted) and click OK. 5. Select Options under the Device software options section. 6. Select the check boxes next to the names of the applications you want to install. 7. Click Settings, and remove the check mark from the check box for Back up device data automatically during the installation process. 8. Click OK. 9. Click Next > Finish. 10. When the process has completed, the message The loading operation was successful will appear. Click Main Menu to return to BlackBerry Desktop Manager.
If it shows the same error then please visit to the nearest Service centre.
Error 507 occurs when all data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
To delete all data from the BlackBerry smartphone, complete the following steps:
Lock the BlackBerry smartphone, and then type an incorrect password ten times.
If prompted, type blackberry.
Once complete, all data on the BlackBerry smartphone is deleted.
And then you need to complete the following steps:
Open BlackBerry Desktop Manager and double-click the Application Loader icon.
Use the application loader tool to install the BlackBerry Device Software.
If you have typed incorrect password in the Application Loader tool, then you need to delete all data.
To delete all data and applications from the BlackBerry smartphone, complete the following steps:
Connect the BlackBerry smartphone to the computer.
Open BlackBerry Desktop Manager, and then double-click Application Loader.
In the Application Loader Wizard window, click Next.
On the Device Security Password screen, type an incorrect password, and then click OK. Perform this step ten times to delete all data and applications.
Well it should not matter if you entered it 10 times or not, all that does is erase the data on the phone and do a master reset. The phone is still operable after you enter the password wrong ten times. The 507 code means your OS, or operating system has crashed. To solve the problem, you must reinstall by going to the blackberry website, and downloading the proper software along with the blackberry desktop manager. This should solve the issue, unless the phone is fried.
Hi i have got a Blackberry Bold 9000. it isn't open. it's error message is Reload Software: 507 i try to install software with desktop manager but its isn't open when bold restarts and said same error.