Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT
'install' simple wired logitech mouse (refurbished) in Acer Aspire 5100-3748 - i broke my wrist so sensory pad use feels not great - the light on current mouse goes on but not connected - i tried to use a [desktop funtioning] mouse on my laptop a year ago but same problem - does sensory pad override - do i need a device download - do i need a product number - E-C011-05-3735(B)
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Posted on Jan 02, 2017
This is due to a missing Windows file called input.inf. The solution is as follows:
In Windows XP, you can use the MSCONFIG utility as described in the following steps:
Note: The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
Should you have any further questions, please feel free to post them here.
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Posted on Apr 25, 2008
Your best course of action would be to use System Restore, based on your response above. Go back to the point where everything worked for you and don't attempt to update your driver again. If it works, don't fix it.
After that if there was something you wanted to accomplish, let us know and we can help you.
Posted on Oct 17, 2008
SOURCE: Cordless mouse V220 Download
dunno if you managed to solve your problem. I downloaded the Logitech SetPoint application, and it solved the problem with the horizontal scrolling. It added many more settings that you can play with, too.
Here's the link I used to download it:
However, if you go to logitech-s website and download the setpoint 4.60 from there, that should work as well. Here's the link to the 4.60 directly:
Hope that helps.
Posted on Oct 27, 2008
Reply to this issue from Logitech Tech Support:
Thank you for contacting Logitech Technical Support. My name is Susan and I will be assisting you with Incident # xxxxxx-xxxxxx .
I understand that the keys on your keyboard are not responding except the F lock key and the battery indicator key. Please correct me if I misunderstood you.
It appears that your keyboard might be encrypted during first installation.
To try and resolve this issue, I would like you to try and decrypt your keyboard. You can refer to the steps below on how to do this:
1. Press Ctrl + Alt +F12 key on the keyboard.
2. Press the Connect button on the receiver.
3. Press the Connect button underneath the keyboard.
4. Press the ESC key on the keyboard.
Once you have performed the steps above, test the keyboard in simple text applications such as Notepad or MS words to verify if the problem persists.
Additionally, you can try the following steps should the steps above was unable to resolve this incident:
a. Press the Connect button on the receiver for 10 seconds.
b. Wait for 20 seconds and then press the Connect button on the receiver again. Press the Connect button on the mouse.
c. Insert fresh new batteries back into the keyboard.
d. Press the Connect button on the receiver.
e. Press the Connect button on the keyboard.
This would help to isolate the cause of the incident that you are experiencing.
If this does not address your question, please update this incident, describing the results after following my suggestions. Or, if you prefer, you can contact us directly by the phone numbers listed below.
Thank you for choosing Logitech.
Logitech Customer Support
Posted on Jun 01, 2009
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