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Re: wont agitate, spin or drain
More than likely you have something jamming your pump im going to give you the procedure for replacing the motor coupling but stop at the pump take the hoses off of it and see if its jammed if not then reply to me and we will go further
First unplug the washer and turn off the water. If you have a shop vac take the drain hose out of the drain, and through the drain hose vacuum the water out of your washer. If you don't have a shop vac go to the auto parts store and buy a pair of radiator hose clamps. Then facing the washer locates the two screws. They will either be in the front or rear of the control panel or back them out far as you can. Once you have done that pull the control panel slightly forward, and tilt it back on the hinges. Now unplug the lid switch wire but don't forget to plug it back when you’re done. Next locate at the rear of the washer body the two gold clips then push forward, and take careful note of how they fit. Then pop them out with a screw driver tilt the washer body forward at 45 degree angel and walk forward with the body, and set it down. Now you will see the white pump and motor assembly. You should see two clips holding the pump to the motor pop them off, and pull the pump off the motor shaft. Now if you fell the need to remove the pump use the radiator hose clamp. Take them and clamp the hose coming from the tub but it’s not necessary for the repair. Next disconnect the wiring harness from the motor (note the position of the harness for reassembly). Remove the two 5/16 inch screws from the motor clamps and pop the clamps off. Once that is complete, remove the motor put the new coupling on the motor and transmission shaft. I use a socket and a hammer
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The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.
I was able to fix a similar problem with the same model washer of a similar age so see if any of the following helps you.
Our washer died during a rinse/spin cycle and started making a horrific spinning/clicking sound when
it was supposed to be agitating or spinning. It filled and drained
like normal, and the horrific noise stopped when the lid was lifted.
Because of those two facts, I discovered it was likely the direct drive coupling, which connects the washer's motor to the transmission.
Turns out, that horrific sound was indeed the sound of one of the couplings spinning uselessly after it broke.
some internet research, I discovered it was a simple matter of getting
and installing the new coupling, which was very easy to do with a little
professional help via YouTube:
The most common problem is the lid switch. with a screw driver in hand open the lid and press down on the lid switch. sometimes the mounting screws will crack the switch housing and the striker can't move the actuator far enough. I am interested in the clicking noise, as this could indicate a pump issue or a sock seizing up the tub.
Hi, Is the humming noise coming from the timer area? Do you know if it agitates ok? When you have it in spin cycle, Try lifting the lid and see if the hum stops. The reason for these questions is that on this model, if it drains the water out but does not spin, it is either lid switch, coupler, or transmission. If it's the coupler, it will not agitate either. Please let me know so I can assist you further.