Question about Brother IntelliFAX 1270E Plain Paper Fax

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Brother 1270 solid black 3 inch line on right side of sent faxes

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  • Anonymous May 27, 2008

    When I send fax they are all black, or have a one inch line down the middle. Until today I could copy with no problems. Today when I copied I have all black but a square on lower left. When I print out the help list, iit is fine.

  • Tony Walker May 11, 2010

    Does the same thing happen when you make a copy? Does it happen when you receive also?

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  • 2,072 Answers

One of 2 things going on here.
If it is in the same spot all the time on sent faxes.
There could be some contaminant on the scanner glass, Some toner, white out or a piece of paper blocking it.
With as wide as it is, that is not likely.
I would think with it being that wide, once section of that scanner CCD assembly has failed. That would need replaced and probably pretty costly.
As was asked above. Does this problem occur in copy mode and does it repeat when you print out a report.

Posted on Mar 28, 2008

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good luck,
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There is probably dirt or ink on the scanner glass, this would affect both copying and sending faxes.

Here is a link to the manual and a description on page 74 showing how to clean the glass.

http://www.brother.ca/en/products/pdf/manuals/FAX1270-UG.pdf

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