Question about Sta Rite Sr400na Max E Therm Pool & Spa Heater Dual Electronic Ignition Lo Nox 400,000 Btu Natural Gas

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Shows r 5 code when power is turned on. sta-rite

Shows r 5 code when power is turned on. sta-rite pool heater sr400na.

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The R5 is a sequence code in the boot up sequence where your error is occuring. There is nothing in the users manual for these pool heaters that explains this error. Your best bet, unfortunately, is going to be to call Sta Rite. Here is their customer service number: 1-800-831-7133

Posted on Aug 19, 2010

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I hope this is helpful!

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