Question about Microsoft Xbox Console

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My xbox keeps saying that it cannot read disc with all my games.my xbox is only a few months old

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  • jroc43 Nov 22, 2008

    the excat same thing

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It's a known fault, either take it back to the place you got it from or get it sent to Microsoft for repair (you can get it sorted on xbox.com if you live in the UK or US)

Posted on Mar 27, 2008

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My xbox keeps saying that it cannot read the disc nor any other games, dvds, or cds why?

Posted on Nov 22, 2008

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Posted on Jan 02, 2017

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1 Answer

My new xbox will no longer play black opps. i have tried 3 different disc's and they all say disc unreadable, wipe with a soft cloth. its the only game that does this. i even just went and bought a brand...


I had the exact same problem, it is a problem with the xbox. Since it is only three months old it is under warranty, go to xbox.com/support and file a claim describing the problem. They then will have you send in your xbox and you should get a new one in about three weeks, best of luck.

Mar 10, 2011 | Video Game Consoles & Games

Tip

XBOX 360 WILL NOT READ DISC SAYS OPEN TRAY


eject the game from the cd console if in the drive make sure your xbox is on warm it up take the disc if it is dirty run under warm water all over the silver side of the disc till dirt and debris gets completely removed after still holding the disc turn off the water and use scott SCOTT brand toilet paper the straight kind and use about four sheets to dry the disc or use a blow dryer, not preffered prefreably scot toilet paper after the disc is dry and warm very dry take your clean index finger and remove the rest of the debris off the disc and when the xbox says open tray let it say close tray close it see if it says read the disc if it says read the disc then it is not your laser or the laser needs to be blowed off with an air gun or compressed air. Get it to say close tray and itll close it self, wait ten seconds turn off the xbox turn it back on and go to my xbox mash play wait for it to read the disc. THE DISC WILL NOT WORK IF IT IS DIRTY I reccomend running it under warm water (let dry on both sides while still holding it properly) use a non scratch cloth to clean the disc preferablly scott toilet paper the smooth kind, after it is dry put the disc in the console if youve tried the disc try a brand new disc it might definately work after it says read if it says play the game then its the disc. If nothing happens like it dont say reading disc then your laser is cracked corrupted, or it has debris on it or is wett. Dont let your laser head get wet because i told you to run it under water make sure the disc is dry and completly free of scratches and smudges. WASH THE DISC WITHOUT SCRATCHING IT. Dont put a wet disc in your x box. Mash the hard drive button down and release mash reset to recycle the xbox green lights. Remove all the cords fromt the xbox wait two weeks or shorter, I waited a month or more before i played my game and it worked after I cleaned it twice one time and a month later i cleaned it without soap and used luke warm water.Remember Open tray, press buttom close tray closing automatically should say read reading reading disc then play if does not read the disc then its your laser. If its your laser and you are sure its your laser do not remove the hardrive or any screws they can tell youve botherd it because that will void your warranty. go to www.xbox.com/support its a pdf file print shipping label follow the steps to repair.

on Jun 13, 2010 | Video Game Consoles & Games

1 Answer

Game wont read says put disc in xbox 360 but i am using xbox 360 also it says its a dvd not game just wont let me play no more


If you have recently tried to mod your Xbox 360 then you did not get the drive key installed correctly. Otherwise the laser lens is either dirty/ starting to weaken. You can either replace the laser lens in the disc drive, try to clean it, try the POT tweak or replace the whole disc drive. Keep in mind if you replace the disc drive you will need to swap the PCBs or the drive keys. Hope this helps.
GATpro

May 21, 2010 | Microsoft Fable 2 for Xbox 360

2 Answers

I put the disc in and on my tv it says open tray and when I do that and close it it says reading then goes back to open tray.


Hi friend try this:

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

if the problem still persists then you need to replace your disc drive.
Please vote for me.

Feb 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Disc Reader not reading disc


You can try to Clean with dvd cleaning kits...if doesn´t work..the only way fix is to disassemble the 360 and force the dvd laser adjusting the micro pot...located under the laser unit..But you will loose warranty and I think that the best way is to send your game console to microsoft...what hurts is that $140,00 you can buy 02 or even 03 xbox drives on ebay. Choose the best way! Good Luck!

Sep 10, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 is not working


Hey,
Try taking it to the repair shop. I guess you still have warranty right? 
Thanks

Apr 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Cant read the game disc!!!


if you only had it for 5 months its still under worenty so call MS and they will fix it

Apr 14, 2009 | Microsoft Xbox 360 Elite Console

3 Answers

My xbox says open tray when there is a disc in it


common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out

Feb 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 reading problems


try using a disc cleaner in u xbox lense is dirty most likely

Dec 03, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 cannot read xbox 360 games.


the sounds like a problem with the laser in the 360. send it to Xbox and they should repair it

Jul 21, 2008 | Microsoft Xbox 360 Console

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