Question about HP DeskJet 5850 InkJet Printer

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Close cover before printing

HP Deskjet 5850

Error message re: open door. Unable close fully.

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6 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: HP Deskjet 3940

How can I download this hp printer 3940

Posted on Aug 11, 2008

  • 3 Answers

SOURCE: HP Deskjet 5150 - top cover open

I had the same problem, and the cause turned out to be the cover switch not being fully pushed in. On the underside right edge of the top cover, there's a little triangular protrusion that pushes down a black rectangular button (the cover switch) when the cover is closed. The problem occurs because the flimsy top cover is made of plastic and flexes slightly when you close it. This means that sometimes, the right edge of the cover won't seat properly even though it appears as if the cover is closed all the way. When this happens, the triangular protrusion isn't fully pressing the switch down.

To test if this is this is happening, send a print job to the printer and wait for the "top cover is open" error message to appear. Next, open the top cover door and locate the cover switch. It's a little black button in a rectangular hole at the right edge of the doorway near the ink cartridges. Take a pen or a car key and use it to push the cover switch down. You can also use your fingertip to do this if it's skinny enough. If you keep the cover switch pressed down, the power button should start blinking to indicate a print job is coming through. If the print job actually starts printing, then you know the problem was the cover switch.

In my case, all I had to do the fix the problem was close the cover and make sure it was fully seated by firmly pressing down the right edge of the cover until I heard a plasticky "click" noise. After that, the problem went away.

Hope this helps.

Posted on Sep 16, 2008

  • 113 Answers

SOURCE: Error message: "Door Open"

HI there,
Follow the steps below:
Step one: Close the print cartridge access door
1.Verify that the print cartridge access door is completely closed. It may appear to be closed, but if it is not completely closed, the error message will display. Verify that there are no obstructions blocking the door.
2.If you are unsure how to close the print cartridge access door on your model, consult your User Guide for more information.
Figure 1: Examples of closing the print cartridge access door (your model may vary)
f3e57be.gif If you have attempted to completely close the access door and the error still appears, there may be a problem with the door sensor and the unit may require service.

Step two: Service your product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Good Luck!!!

neo

Posted on Feb 28, 2009

Chittaranjan
  • 62 Answers

SOURCE: Error message coming up: The HP LaserJet 1020 has

send your printer for service. seems like, one or two sensors are malfunctioning.

Posted on Aug 09, 2009

cene765
  • 787 Answers

SOURCE: hp 5550 deskjet not printing

This is typical cartridge problem.Which cartridge changed?This printer can print with the only one cartridge inside it, whatever which.Try this: Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.
If this not help your printer has problem in carriage unit and need repair.

Posted on Nov 04, 2009

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I keep geting the door open error message for HP Deskjet 3940. How can i fix this problem?


hi there!

make sure that the top cover of your hp deskjet is fully closed, open it up again, check for any obstruction then make sure you hear the snap sound when you close it back. if you're in the usa, you can contact 800-hp invent for technical support especially if the printer is still in warranty!

Apr 06, 2011 | HP DeskJet 3940 InkJet Photo Printer

Tip

EZ steps to install HP printer in Windows 7 without Installation software


  1. Make sure that the USB cable is not connected to the product. If the USB cable is connected to the product, disconnect it.
  2. From the Windows taskbar, click the Windows icon, and then click Devices and Printers. The Devices and Printers window opens.
  3. Click Add a printer. The Add Printer window opens.
  4. Click Add a local printer.
  5. Click Use an existing port.
  6. Click the Use an existing port drop-down list, select LPT1: (Printer Port), and then click Next.
  7. Under Manufacturer in the Install the printer driver window, click HP.
  8. Under Printers, select approriate drive from below list provided and then click Next.
  9. In the message window, click Finished.
  10. Connect the USB cable to the product, and connect the USB cable to the computer. A Device driver software was not successfully installed window opens.
  11. Click Close to close the window.
  12. In the Devices and Printers window, right-click the name of the product and then click Printer Properties. The Printer Properties window opens.
  13. Click the Ports tab.
  14. Click the drop down menu, and then change the port from LPT1 to USB or DOT4.
  15. Click OK.
  16. In the Properties dialog box, click the General tab.
  17. Click Print Test Page.
Determine the appropriate compatible driver

Deskjet 3320, 3325, 3420 and 3520 -------------Deskjet 3600 *
Photosmart 7600 series------------------------------ Deskjet 5600
Deskjet 5850 ---------------------------------------------Deskjet 5600
Photosmart 130, 145, 230 and 245 ---------------Photosmart 330 *
Photosmart 7350 and 7550 --------------------------Deskjet 5550
Deskjet 6122 and 6127 --------------------------------Deskjet 990c *
Deskjet 3820 -----------------------------------------------Deskjet 970cse *
Deskjet 656 ------------------------------------------------Deskjet 660c *
Business Inkjet 1100d ---------------------------------Business Inkjet 1000
Business Inkjet 1100dtn ------------------------------Business Inkjet 1000
Deskjet 9300 ----------------------------------------------Deskjet 1220c *
Deskjet 9650, 9670, 9680, 9680gp---------------- Deskjet 9800

* Available only through Windows Update.

(Happy Printing)

Regards
Rizwan

on Jan 29, 2010 | Office Equipment & Supplies

1 Answer

Hi I was given an hp 5850 desktop printer with no startup disc for it.I have windows xp how can I get it to work with my computer without having to pay in order for it to work together I have the cable and...


That is all you need to start printing. You do not need to pay further as you can download the required drivers for free from HP website.

The following link will take you to HP support website where you can download the XP 32 bit driver.


HP Deskjet 5850 Full Feature Software and Driver
(27 MB)

Just download the file and double click to run it. During installation it will ask you to connect the printer, do that and it will complete and let you print.

In addition to above I recommend you bookmark the following link in case you need to search for drivers and support material in future.

HP Deskjet 5850 Color Inkjet Printer

adnanbhatti_0.gif

Dec 13, 2010 | HP DeskJet 5850 InkJet Printer

2 Answers

Keep geting the door open error message for HP Deskjet 3920/3940. What door and how do I close it?


The front cover is the door. Make sure no obstacle resides between cover and chasis.

There is a small switch (under cover) on the left side of the printer.

If for any reason you get same error then insert a small paper between the switch and chasis.

good luck

pls. vote for better service

Nov 11, 2010 | HP DeskJet 3940 InkJet Photo Printer

4 Answers

HP 5850 Top Cover Open error message


There is a sensor that tells if the cover is open or closed, and a plactic "tongue" protruding on the cover, usually near the hinge, that goes into a recess in the printer.
Two things may have happened - this "tongue" broke off at some point, or the sensor developed a fault.

There are optical sensors, where the "tongue" blocks light going in between an emitter and a receiver, and simpe electrical contact sensors, which open or short when the "tongue" goes up.

There's not much that can be done with an optical sensor, but an electrical one can be inspected and corrected if needed, if you have some manual skills.

Dec 30, 2009 | HP DeskJet 5850 InkJet Printer

2 Answers

HP Deskjet 5150 - top cover open


I had the same problem, and the cause turned out to be the cover switch not being fully pushed in. On the underside right edge of the top cover, there's a little triangular protrusion that pushes down a black rectangular button (the cover switch) when the cover is closed. The problem occurs because the flimsy top cover is made of plastic and flexes slightly when you close it. This means that sometimes, the right edge of the cover won't seat properly even though it appears as if the cover is closed all the way. When this happens, the triangular protrusion isn't fully pressing the switch down.

To test if this is this is happening, send a print job to the printer and wait for the "top cover is open" error message to appear. Next, open the top cover door and locate the cover switch. It's a little black button in a rectangular hole at the right edge of the doorway near the ink cartridges. Take a pen or a car key and use it to push the cover switch down. You can also use your fingertip to do this if it's skinny enough. If you keep the cover switch pressed down, the power button should start blinking to indicate a print job is coming through. If the print job actually starts printing, then you know the problem was the cover switch.

In my case, all I had to do the fix the problem was close the cover and make sure it was fully seated by firmly pressing down the right edge of the cover until I heard a plasticky "click" noise. After that, the problem went away.

Hope this helps.

Jul 23, 2008 | HP DeskJet 5150 InkJet Printer

1 Answer

HP6310


Something is holding the top cover on the printer open enough so it is not pressing the switch to tell it it is closed, OR there may be a back door on the printer that is not fully closed. Many printers have an access door in the back for clearing paper jams. If the back door is not fully seated and latched it will cause an error.

Mar 18, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Back door closed


I did not get any error message but the 6940 printer would not print. Instead "Ready" the printer said "door open". When I deleted printer and plugged the usb cable back in the XP machine found the new hardware, said "Ready" and could print.

Dec 22, 2007 | HP Deskjet 6940 InkJet Printer

3 Answers

Printer cover open error message


I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.

It worked for me.

Nov 01, 2007 | Lexmark X2250 All-In-One InkJet Printer

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