An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: computer cannot find the web cam
Follow the instructions below and it will work.
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.
When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this. Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup: After downloading and installing Skype
set it up as follows: Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card. Then click on the Video Settings. The camera, if Installed Properly, it will come up and show a video picture. Then, on the bottom of the page click save. The camera and audio should function properly. Your friends and Family will now be able to see and hear you.
B. Yahoo Setup: After downloading and installing Yahoo Messenger
set it up as follows: Go to Messenger at the top left and click on it. Next go down to Preferences and click on it. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card. Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.
C. Windows Live Messenger:
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X. Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar". Next go to the Menu Bar on right side, click on " "Action." Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions. NOTE: Your audio and video should work. Enjoy. When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger:
On the VIM sign-in window click on Edit. Then click on Settings Enhanced IM. Next click on Enhanced IM. Then click on Audio Video. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer. The Audi Video drop downs are Microphone Speaker Camera The audio and camera should function now. Additional information to use with VIM settings. Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below: 1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM Conversation before running setup. Would you like to disconnect now? Click the Yes button. 2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working Properly. Follow the on-screen prompts. Notes: The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts. images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the Picture-in-picture (PIP) display. After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you don't see anything in the programs file like Arcsoft webcam or something with webcam in the name chances are it don't but if you are wanting to use it like for yahoo or something that uses a web cam it will work with their software just allow it to have access to your cam the drivers should have come with the computer installled already to run it with other programs if not you can go to the manufacturers webpage find your computer driver downloads and download what you need there.
Are you using the Sony Webcam companion? If not ou can download the application from Sony Vaio website. ( Sony Web Cam Companion ). If you are trying to use skype or any other video messaging software:
Try to check if there are other video chat application running in the background of your computer. Open the system configuration utility (Windows key + R > msconfig ) then go to the Startup Tab. Uncheck all application that is related to video chat and leave the preferred video chat software active (checked). Restart the computer and viola! You can now use your webcam for video chat.
my suggestion is uninstall both the driver and the software, download the latest driver and software from sony syupport and reinstall them. restart after uninstall and again after install. if this still does not solve the problem try using a different software like cyberlink youcam for the cam. if none of this woks the unplug the cam from rhe motherboard start it shut down and replug the cam.... unfortunately this is as far as you can go with problem solving on your own if none of this work then its probably a hardware issue and you should replace the webcam
Ensure the web cam is secured to your personal computer (PC). Most web cams use a "plug and play" principle. You plug the web cam in; it operates.
Install the required software for the web cam to operate. This may involve placing a CD in one of the drives, or alternatively, downloading the software from a host site.
Always reboot the computer after installing new software.
Click on the desktop icon or the program icon to start the program. If the program is correctly functioning, the web cam will start producing an image of its view on the desktop. Adjust the web cam for a clear picture and the view you want.
Most web programs will have a icon for "take picture." Left click on that icon or button. The web cam, like a normal camera, will then "freeze" that image and place it in a photo library.
Open the photo library and examine the image just taken. Congratulations, you just took a photograph with your web cam.
Ensure the web cam is secured to your personal computer(PC). Most web cams use a "plug and play" principle. You plug the web cam in; it operates. Install the required software for the web cam to operate. This may involve placing a CD in one of the drives, or alternatively, downloading the software from a host site. Always reboot the computer after installing new software. Click on the desktop icon or the program icon to start the program. If the program is correctly functioning, the web cam will start producing an image of its view on the desktop. Adjust the web cam for a clear picture and the view you want. Most web programs will have a icon for "take picture." Left click on that icon or button. The web cam, like a normal camera, will then "freeze" that image and place it in a photo library. Open the photo library and examine the image just taken. Congratulations, you just took a photograph with your web cam.
Make sure the software that came with the camera is intalled. Conect the camera to your computer (via USB the (batteries are not required to be in the camera when you do this)) press the button above the USB. On a pc in the bottom right corner will say "installing new device" ... load up "Showbiz DVD 2" (Start, all programs, Arcsoft showbiz dvd2, showbiz DVD 2.) select “capture from device”. It will show a live image off the camera. If you want to use the camera on an instant messaging service (I use windows live messenger 8.5) close Showbiz. Open instant messenger. Once loaded select Menu, tools, webcam settings. There you can adust settings like the brightness. Then if you want others to know that you have a web cam click on your display name, options, personal. At the bottom of this tam there is a tick box makes sure that this is ticked. Hope this helps
The answer is posted by user Andreole on Amazon.com :The web is full of posts by irate purchasers of this little camera that simply couldn't get it to work. With good reason. The software that is shipped with the product is total junk. Fortunately what is available on-line is better. Here's how to solve the black screen problem on an XP. The key is not to allow the machine to install the driver for you. You must install the driver from the device manager in your system folder. The reality is that it is a nice little device ONCE you get it to work.
First, toss the software that came with the camera. Go to http://www.dynexproducts.com/pc-459-10-dynex-desktop-web-camera.aspx and download the software you actually need to run the device. (If you previously installed the software, it would be best to remove it before starting.) Download the new software, unzip it and you'll have a dynex folder containing an install file. With your camera NOT connected to your computer, install the software, including the WebCompanion2 program from ArcSoft (this will happen automatically after the Dynex software installs). Reboot if asked to do so. Hook up the camera. Abort any attempt by the computer to search for the needed driver itself. Go to your control panel and find your systems folder. In that folder, find the device manager under the hardware tab. Locate "imaging device" and locate the Dynex camera. Right click on it, then select "update driver". Again, don't let the computer find what you need. Opt to manually locate it and direct the computer to look to the dynex folder most likely on your desktop or found under Programs. Three drivers are found. Two certified and labeled "PC Cam", the other not certified and labeled "Dynex Cam". Select Dynex. That's it. Your camera should work.
Obviously, this is not the way these products should work. You should not have to go through so much grief just to install it.