Question about GE 26921GE1 900 MHz Cordless Phone w/Headset Belt Clip

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The IN USE light is not on do i have to charge a long time before this comes on and i get a dialtone?

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  • pookie100 May 08, 2010

    yes it was, but i have no dialtone but the phone rings and i hit talk button and nothing

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  • Master
  • 8,197 Answers

You need to charge the phone for 24 hrs befor you can use the phone.

Posted on May 08, 2010

  • Jyackle5
    Jyackle5 May 08, 2010

    Did you register the phone to the base unit. If not you need to do that. To do that you need to put on the base for 10 mins to register.

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Check the phone line were it comes into the house there is usually a point where the phone connection from the the TELCO outside wires connects to the inside wiring.
Remove the inside wiring and test the wiring that is on the TELCO side. If you get dialtone the trouble is in the inside wire. If you don't get dialtone call TELCO

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My phone came without a manual and I don't know how long it has to charge before we have a dialtone.


What make and model phone? If it's a cordless phone then in addition to being charged, the handset may need to be registered to the base before it can be used.

Aug 01, 2013 | Lands Phones

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Phone shows a voice mail but no message on phone


The phone's voice mail indicator works with the voice mail function from your phone service provider. When your line is busy or goes unanswered (depending on how it's set up), the message is recorded by your service provider at their end, and you need to retrieve it. Most systems give a "stutter dialtone" when you pick up the phone to make a call (a few short bursts of dialtone before it becomes steady) to tell you when there's a waiting message. The message waiting light on the phone lets you know in case you don't pick the phone often.

Once you pick up your voice mail the light will go out and the dialtone will go back to normal. Check with your service provider for how to do it.

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Is the phone actually connecting to the phone line? You can enter a number and tell it to dial, and the phone will, but if you never got a dialtone the call won't go anywhere. If you press the TALK button, do you hear a dialtone? If not, you'll need to check the base unit connection to the phone line. The cord may have come loose at one of the ends, or some problem has occurred on the phone line. Maybe another phone in the house isn't properly hung up.

If you do get dialtone, make sure you're dialing a complete number. Maybe one of the numbers isn't being entered, and the phone line is waiting for the rest of the numbers. This is actually unlikely, since if you are connected but don't place a call after some time, an error message comes from your service provider.

You can also try re-registering the handset. If it's not communicating properly with the base, this will usually get it going.

Then, if other handsets are working and this one doesn't, it's just an electronic failure of some kind in the handset. If it's still covered by a warranty, let Vtech fix or replace it. Otherwise you'll need to purchase a replacement or see what service options are available.

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They will try to resync if you power both ends off for a few minutes (unplug the base and remove the battery from the handset).

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