Question about Avaya 5610 IP Phone

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Blank Screen Hello I`m have a problem with all (5) avaya 5610 ip phones in our office. Office connecting to Definity station throught MPLS. In Office present cisco router 2911. Problem is 1. Blank screen on Phones 5610 2. The Phones periodically (5-10 min) reboots. The Phones after reboot normally working (except blank screen) I can talk with people in that office. I`m try to connect Avaya 5602 IP Phone, and it working good, no blank screen adn no reboots. The bandwith of our channel betwen offices 512 Kb/sec. The loading channel 20-30%

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Try changing the connection on the ethernet switch like the cisco switch if you are you using power on ethernet...

Posted on Dec 11, 2008

I would verify what the firrmware is of the phone. It is possible that the phones need to be upgraded.

Posted on Apr 19, 2008

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Lately when i call out - the party on the receiving end hears a garbled message..it even happens when I dial an internal extention. I am working remottley in my home office using a Avaya 5610sw IP...


Your internet connection at home or the office needs to be faster.
Talk to your ISP or have the phone admin run some traces to see where the blockage is.

Aug 13, 2011 | Avaya 5610 IP Phone

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I want to assign a name to an extension no on Avaya 5602 IP, how do i do this?


Which system is this on? IP Office, Definity or Communication Manager?

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Are the phones local where the phone system is? Are the phones in the same paging group that the 5410's are in?

Sep 23, 2009 | Avaya IP Phones

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How to configure Avaya's IP Phone 5610?


What IP did you give the phone? When it says discover, its looking for the call server, which it is not finding.

Which system is this on? If IP office, you may need to build an IP route in the system for that subnet.

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Using AVAYA 4610SW IP phone


Answer to the second problem :-

1. The changes in the ring tone has to be made by accessing the Avaya server where the phones are registered.
2. Log in to the avaya server...... enter change station <station number> on the command prompt
3. In the personalized ring pattern field, you can select one out of the 8 available options by typing any digit between from 1 to 8.

4. The ring pattern of that particular station will change accordingly.

5. Keep the personalized ring pattern of all the stations different by assigning different digits against this value

Jan 13, 2009 | Avaya 4610SW

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Do you know which system this phone is on? Is it an IP Office?

If so, chek the manager program and verify that under eachs users tab, ther is a "Vxxx" in the "trusted source" tab. Where "XXX is the extension number.


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IP Phone available for IP office?


Hi TexasTom,

I'm not quite clear on your problem. But I think what your describing would be difficult to archive. That's if I understand you correctly!

Perhaps what you might want to consider is this sort of device. It allows to normal (PSTN) telephones to be used as either SIP (VoIP) or as normal PSTN telephones. It does not require a PC once it's been set-up.

Hope this helps.

Kind regards,

Spare head 2.

Jan 04, 2008 | Avaya 5610 IP Phone

1 Answer

Avaya 5610 double display on incoming caller ID


Did you get this fixed. I would double check the firmware files of the phone. And maybe reset it.

Oct 10, 2007 | Avaya 5610 IP Phone

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