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Can not get Movie Box DV to connect to PC. - Computers & Internet

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  • clarence_w_d May 08, 2010

    When a piece of hardware is physically connected to the PC, I receive a "connect tone". That is not happening and the PC is not recognizing that I have connected the Movie Box. It does connect via Firewire.




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Hi!

Could you please explain further the problem that you are having? Are you getting an error message? What do you mean by cannot get MovieBox DV to connect? What is the full model name for that MovieBox DV? And what brand? Its Pinnacle right?

If you cannot find the connection or the connector at the back of the computer for the MovieBox DV, you might be missing a FireFire port or card.

If it pertains to the software, try installing the latest patch for the software. Try this link: http://tinyurl.com/22tlzmz

Posted on May 08, 2010

  • Jubert Ledesma
    Jubert Ledesma May 08, 2010

    Sorry. Thats FireWire port or card. Not FireFire.

  • Jubert Ledesma
    Jubert Ledesma May 08, 2010

    I see. Well normally that tone would only happen when you connect to the USB port not the firewire port. But just to make sure, what you need to do first is to check if you have any bangs or error markings on the driver. You need to go to control panel then system then hardware. Click on device manager and check for any icon that would have an exclamation point or question mark on it.

    What you need to do is go to the link I posted. And download the latest driver and also the latest software upgrade. And once you have connected the MovieBox DV wait for like a minute then open the software.

    Try to capture data using the software.

    If you get any errors please add another comment here. I will be waiting.

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