Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo
Posted on May 08, 2010

Computer will not recognize wd1600c032

Two home computers will not recognize wd1600c032. (1) is running Windows XP and the other Windows 7.

Tried a different 2.0 USB cord I had in the house with no luck. Could both cords be broken or is there something else related to a driver? WD site only gives you a driver for Win 98.....Green light is on but neither computer will recognize the external drive on any USB port; even after shutting them down and turning them back on.

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  • Posted on May 09, 2010
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Joined: May 08, 2010
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Open up the case and pull the driver out. put the jumper to SL (slave) and plug it directly into *********** boards ribon cable after your windows drive (XP), if it does not recognize it try moving the jumper to the CL (cable select) see then, remember to turn off your computer before doing this each time. if either computer still does not see the drive the drive is probably bad. they dont last a long time if you leave it turned on and running all the time. they tend to get hot and burn out. if the drive it self is SATA you will need an adaptor, if its IDE (wide ribbon cable) it should plug in and be seen. hope this helps.

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