Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
Two home computers will not recognize wd1600c032. (1) is running Windows XP and the other Windows 7.
Tried a different 2.0 USB cord I had in the house with no luck. Could both cords be broken or is there something else related to a driver? WD site only gives you a driver for Win 98.....Green light is on but neither computer will recognize the external drive on any USB port; even after shutting them down and turning them back on.
Open up the case and pull the driver out. put the jumper to SL (slave) and plug it directly into *********** boards ribon cable after your windows drive (XP), if it does not recognize it try moving the jumper to the CL (cable select) see then, remember to turn off your computer before doing this each time. if either computer still does not see the drive the drive is probably bad. they dont last a long time if you leave it turned on and running all the time. they tend to get hot and burn out. if the drive it self is SATA you will need an adaptor, if its IDE (wide ribbon cable) it should plug in and be seen. hope this helps.
Posted on May 09, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 03, 2013 | Canon CanoScan LiDE 25 Flatbed Scanner
Sep 15, 2011 | Mindscape PrintMaster Premier 7.0
Nov 14, 2017 | Western Digital 320GB MyBook External USB...
Mar 19, 2010 | Cell Phones
Dec 28, 2009 | HP Officejet Pro 8500 Wireless All-In-One...
Dec 27, 2008 | GPX ML648B MP3 Player
Jun 09, 2008 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...
1,153 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: