Question about Maytag Neptune MDG5500AW Gas Dryer

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Our Neptune gas dryer seems to work fine but suddenly produces no heat. The vent is clear and the gas line attached and open.

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Look at the glow ignitor. If it is broken then it needs to be replaced. About 20 dollars, and a 5/16 wrench will fix this issue, just make sure that you unplug the dryer before you start touching the electrical. This piece is located in the bottom of the dryer behind the back panel.

Posted on May 08, 2010


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Unit will not dry clothes....vent is clear; no breaker problem; not over loaded; was working fine. unit is 6 years old.Will sometimes heat up at the start of the cycle but does not stay heated.

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If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.

if you dryer is gas check out this gas no heat tip....

If you have an electric dryer, you can have many different things that can go wrong causing the dryer not to heat.

check out this electric no heat tip...


Sep 09, 2010 | Maytag Neptune MDG5500AW Gas Dryer

2 Answers

Dryer not heating or drying.

Hello there:
If your dryer doesn't heat, check these: Igniter Gas valve coils Thermal fuse Igniter Modern gas dryers use an electric igniter to ignite the gas from the gas valve. When it's working properly, the igniter glows bright orange. When it burns out, the dryer tumbles but there's no heat because the gas can't ignite. When the igniter burns out, you need to replace it. If the igniter is held by a tension bracket, you very well may need to replace the bracket too. The igniter is inside the dryer housing, near the bottom front, usually in a cone-shaped metal tube (the force cone). It's about 2 inches long. It's mounted to the far end of the burner tube, and it has two wires attached to it--or to the tension bracket, if there is one. Gas valve coils Watch the igniter. Does it glow bright orange, then shut off without igniting the gas? (When the gas ignites there's a large blue flame.) If so, there may be defective coils on the gas valve. Mounted on the top of modern gas valves, there are black electrical coils. The coils, when energized, open the gas valve. If one or more of the coils are defective, the valve doesn't open and the gas cannot ignite. Because it's often difficult to properly test the coils, it's usually best to replace both (all) of them at the same time. Thermal fuse On many dryers, there's a thermal fuse (a heat-sensitive fuse that blows if the dryer overheats) mounted to the exhaust duct inside the back cover panel. The fuse is about an inch long. It's usually embedded in black resin and mounted in a white plastic housing. If the fuse has blown, it has no continuity. When this happens, your dryer either just stops heating, or it doesn't work at all. Be sure to inspect the venting/heating system before replacing the fuse to put the dryer back into operation. (You can't re-set this type of fus

Jul 22, 2010 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

KitchenAid Gas Dryer wont heat everything else

Does the dryer heat at all? turn you dryer on for about 1 minute then open the door, any heat? yes= check to be sure you venting is good and clear. if good then you have 2 common issues i would check first. the thermal fuse could be blown or the gas valve coils could be bad. give me you model number and i can give you more suggestions of what to check and how

Mar 22, 2010 | KitchenAid Dryers

1 Answer

Gas Dryer Problem

Be sure vent is clear, if vent is clear you may need a new set of solenoids for the valve.

Jan 15, 2010 | Maytag Neptune MCG8000AW Gas Dryer

2 Answers

Worked fine until today. Not heating. Drum turns well


I am diagnosing a similar problem in my dryer. Mine is a MDG4000BWW but the part catalog looks almost exactly the same. If you haven't done so already, make sure your vent pipe is clear. Since the air flow carries away the combustion gasses, there are safety switches to shut off the gas if the vent is blocked. If the vent is clear, take off the front cover by unscrewing the four screws that hold the door and door stops. The front panel should tilt forward and come free. The gas control is pretty straightforward. There is an ignitor that heats up and glows yellow. On my machine it is on the left hand side of the burner and is very obvious. If the ignitor does not heat up, that is probably the problem. You can confirm that the ignitor is getting electricity with a voltmeter. If you don't have one try the other heat ranges on the dial. It is unlikely that all the control positions would go bad at once, so if none of them make the ignitor work I'd recommend replacing it. If the ignitor works then a solenoid (electric control valve) should open and allow gas to flow into the burner. If the ignitor goes off without the burner starting, then the primary solenoid needs to the replaced. If the burner lights but does not stay on, then there are two potential problems. There is a flame sensor that detects the fact that the burner is on and sends a signal to a second solenoid to keep the gas on. It may be hard to tell which is the problem without a meter. My bet would be the solenoid. If the gas comes on properly and stays on for more than a minute or so, but then goes off and does not come back on I think you have a thermostat problem. There are two (on my machine) one to prevent overheating and one that cycles that gas on and off to maintain temperature. The high limit thermostat is to prevent fire if the cycle thermostat fails. All the parts are available online and range from about $16.00 to $35.00. Hope this helps - good luck

Jun 29, 2009 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

Runs, no heat, have tried w/o vent hose attached, still no heat

Change the gas valve coils. they control the opening and closing of the valves. replace the coil Assembly that is located and attached to the gas valve/burner) assembly.

May 25, 2009 | Dryers

1 Answer

8 year old gas dryer that hasn't worked since the first year

if that is a gas dryer and you have some heat suspect the 2 black coils on the burner valve there are problems with them failing to to open valve after 1 or 2 heating cycles ..also be sure vent to outside to clear and hose on back not flattened or kinked also it needs to as short as possible..also RARELY thermal fuse has been know to be intermittant it is supposed to blow but not reset internal connections may be faulty jump it out temporarly to verify let me know outcome good luck

Nov 26, 2008 | Maytag Dryers

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