Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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My hp printer is wireless and it is set up to print, but it wont scan anything. says the printer cant find the computer. what do i need to do to fix the problem

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Hi kvanbamafan

Download and run the HP Scan Diagnostic Tool. This will pinpoint the most common problems preventing you from scanning and provide info on how to solve the issue.

Does this help?

Posted on May 08, 2010

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Posted on Jan 02, 2017

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1 Answer

I bought my daughter an HP photosmart D110 Series printer for xmas. I set it up here at home using wireless, not USB, and it worked great. Now when she gets to her apartment which also has wireless, we...


start new,
use the D110 full setup instructions from scratch.
install the software from HP.
then on some printers, like mine, the USB way works or wifi
if you set it up to wifi , usb is dead.
and the reverse.
so must be reset , per the manual to get it the way you want.
it is a very complex device, this all in one e-printer

https://support.hp.com/us-en/product/HP-Photosmart-e-All-in-One-Printer-series---D110/4023244

wifi, is complex.
first the user must know the routers settings to make it connect.
but some times you have no access to that router, due to owners
are ISP or landlord.
to use wifi , i must force my router to use a fixed IP (reserved)
or will not connect , reliably, the manual covers this too.
use the HP install package,

rule 2:
NOTE: If the printer is connected with a USB or Ethernet cable, the printer cannot connect wirelessly.

click does not maintain wireless....., seen here.
https://support.hp.com/us-en/product/HP-Photosmart-e-All-in-One-Printer-series---D110/4023244


it tells you to run the hp print and scan doctor there.

Aug 21, 2017 | HP Computers & Internet

1 Answer

Printing through wireless


hi,

if you had the printer before using the USB cable. then you changed it to wireless, try the ff:

1. re-insert the CD the came with the box, the cd that you used to install the printer Software to your computer.
2. after inserting the cd, it will give you option "add a device".
3. click on that to install the printer driver for WIRELESS.

note: the reason why you cant print, is mainly because the printer driver you have is still for USB connection. so inorder for you to be able to print, you need to install a printer DRIVER for wireless... That should WORK..


adonscott
HP TECH

Jun 23, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I want to scan


I got it to scan. I found this by the grace of God. I have the same problem with the print cartridges. But I was attemting to get into my camera. I went to the 'My computer' Icon on Windows XP. Under that part of the file system, I have the "HP PSC 1600 series" icon under the scanners and printers. I double clicked this, and it allowed me to scan an image.

May 09, 2008 | HP PSC 1610v All-in-One Printer

2 Answers

Printer Disappears from file and won't print from any "print" area


go to www.hp.com and get a fresh print manager driver,

sometimes, the wireless connection hiccups(from your router/wireless device) caused by power glitches..you have that router on a power strip?

got backup for your computer?

Feb 20, 2008 | HP Photosmart C7180 All-In-One InkJet...

4 Answers

NETWORKING


yes of course you need a wireless router for that. wireless router are for wireless network (desktop pc also needs WAN)

Feb 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

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