Question about Cell Phones

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I have a Samsung a790 with Verizon service. In certain areas (e.g., Morristown, TN; Cincinatti, OH) when I dial a number with 4 bar signal strength, after a few seconds the signal strength progressively drops to 0 bars and I get the notice "signal faded, call was lost". After ending that call the signal strength goes back to 4 bars. I have updated my programming and roaming. I have shut it down and removed the battery. I have this problem but others standing next to me (on Verizon) have no problems connecting.

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Http://downloadcenter.samsung.com/content/UM/200708/20070824010442906_verizon_wireless_a790_ug.pdf
go the page of the antenna. seems this the problem.
Sergio

Posted on Mar 27, 2008

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HI,

There are few troubleshooting steps you can try:
1)reset your cell phone by following the steps mentioned in the user manual which was provided with your phone.

2)Does this happen while you are stationary or driving? If while
driving it's possible you've pulled up beside a large building or
truck that may be temporarily blocking the signal.

Another thing you can try is putting your phone's roam setting on
any other option rather than Automatic so it won't attempt to roam when the signal becomes weak. I've found that this reduces dropped calls when I know I'm not going to be leaving a Sprint service area.

Goodluck,
Please don't forget to rate the solution.

Posted on Mar 27, 2008

  • Priya darshan Mar 27, 2008

    your phone sees a
    strong signal from one tower but then it decides to switch to a more
    distant tower with a weaker signal. Could also be a tower handoff
    problem. One tower doesn't have the other tower in it's neighbor list
    to handoff to so it drops the call instead. All very common problems
    on CDMA networks.
    You should consider switching to a superior carrier, friend.

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I've read about this type of thing... Your phone uses CDMA as a technology. The US is much better known for GSM technology. CDMA is prone to drop-outs due to volume (ie: lots of people on the phone at the same time). Forget about tech support ever admitting to this. I've heard that for the CDMA technology, your drop-out rate will be noticeably different depending on what model of samsung phone you use.

The other people standing next to you are probably using a different model of Samsung phone or they're using a Nokia, which for some reason handles CDMA more successfully.

I know this probably didn't provide you with a solution... well maybe take note of the models of cell phones that seem to work better and consider switching cell phones. I hope this helps some. Good luck.

Posted on Mar 27, 2008

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Reset your cell phone.
then try

Posted on Mar 27, 2008

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