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I have RCA F25442 With guide plus and Comcast basic cable. The guide plus comes up and I cant get rid of it and no picture or sound but get raster.

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Hello Thomas. Begin by calling your cable provider. Tell them what you are experiencing as it is likely that the underlying problem their's. Joe

Posted on May 08, 2010

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Posted on Jan 02, 2017

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Comcast Code S0a00 I get Guide yet, no picture or sound


the guide is stored on the box so it will be there. the picture/sound comes throught the cable. so if you lose your cable service you lose picture but still get the guide (for a couple days).

make certain all the cable wires are tight from where it first comes in all the way through to the cable box, and maybe power cycle the box. (unplug the power for a sec then plug it back in)

if still the same call your provider.

good luck

Nov 17, 2013 | Comcast XFINITY

1 Answer

Is the RCA F25442 model TV a ATSC TV?


Check this site to download the user manual to your TV. It have all details.

Mar 27, 2013 | RCA F25442 25" TV

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are you using RCA jacks? if so make sure that you put the yellow cable in the video out spot ( out to tv) it will have a yellow ring around the opening just like the red one and the white one. ( red and white are for sound only)

Mar 30, 2012 | RCA Televison & Video

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Use your remote to turn off the closed caption,

Please rate this fixya.

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Simply enter 00000 for the zip code and complete the set up process; if you're in Canada, select the USA as your country and use the zip. However, you MUST complete the set up, including allowing the TV to search for appropriate code. In the long scheme of things, location and codes don't really matter because you won't see the GUIDE again.

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1 Answer

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can you let me know if you got help for this? the gude plus menu is blank and keeps popping up in the middle of a show for no reason. then the picture goes out behind it. the sound works ok though.

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