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the guide is stored on the box so it will be there. the picture/sound comes throught the cable. so if you lose your cable service you lose picture but still get the guide (for a couple days).
make certain all the cable wires are tight from where it first comes in all the way through to the cable box, and maybe power cycle the box. (unplug the power for a sec then plug it back in)
are you using RCA jacks? if so make sure that you put the yellow cable in the video out spot ( out to tv) it will have a yellow ring around the opening just like the red one and the white one. ( red and white are for sound only)
Simply enter 00000 for the zip code and complete the set up process; if you're in Canada, select the USA as your country and use the zip. However, you MUST complete the set up, including allowing the TV to search for appropriate code. In the long scheme of things, location and codes don't really matter because you won't see the GUIDE again.
can you let me know if you got help for this? the gude plus menu is blank and keeps popping up in the middle of a show for no reason. then the picture goes out behind it. the sound works ok though.
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