Question about HP DeskJet 930c InkJet Printer

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Computer doesnt detect printer ,

Everything is plugged in . went to my computer and the hardware manager doesnt exist

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Hi billysjenny2

Disconnect the printer from the computer. Then from Start > Control Panel > Add/Remove Programs (Programs and Features in Vista) make sure the printer software is uninstalled.

From Control Panel > Printers make sure the printer doesn't exist. Restart the computer then insert the setup CD and follow the prompts. Connect the printer when prompted in setup.

If you don't have the setup CD then you can download it from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=60096&

Does this help?

Posted on May 08, 2010

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