Question about Microsoft Xbox Console

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Xbox live keeps on sending me messages sayin there is a problem with my payment card but i can still sign in , but only sometimes

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Well cheack your account and make sure you are using a credit card that is not expired or empty.

Posted on May 09, 2010

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1 Answer

How to cancel xbox live


Here's the solution i found:

To end your membership immediately:
contact Xbox Support. If you cancel immediately, you lose access to the service for the remainder of your paid subscription period.

To end your membership at the end of your current term
To cancel your membership at the end of the current term, turn off auto renewal by following these steps. With automatic renewal turned off, your membership will expire at the end of its term.
  1. Sign in to the xbox live website by using your Microsoft account. Note Make sure that you sign in using the Microsoft account associated with the Xbox Live account that you want to manage.
  2. Once you've signed in, click My Account
  3. In the Subscriptions section, click Go to Subscriptions.
    1. If you're not on a trusted device, you'll be prompted to choose an existing proof, either your email or a phone number, so we can send you a security code. The code is sent to either your email address or mobile phone.
    2. After you receive the security code, click Next.
    3. Enter the code that you received, and then click Submit.
  4. Locate the subscription for which you want to change your auto renewing payment status.
  5. Click Cancel automatic payment.
  6. Click Continue.

Jan 02, 2014 | Video Game Consoles & Games

1 Answer

When i try to sign in to xbox live it says my profile is suspended due to payment option problem. i can then update my billing and card info but still won't let me connect? help


You must make your valid Credit Card as primary, if you still have an old card then it will not let you log in. go to xbox.com and sign in and select billing.

Thanks


www1RepairStop.com

Sep 08, 2011 | Microsoft Xbox 360 Console

3 Answers

Ummm i got suspended due to my payments but my mom got a new card how do i fix it


Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif

Jul 21, 2011 | Video Game Consoles & Games

1 Answer

Wont let me buy microsoft points via credit card


This is a common problem. You might have too much money that has been unpaid for on your credit card. Microsoft can mess up sometimes and not collect your money when you pay for objects. Sign into your Xbox Live account on Xbox.com, and edit your credit card payments there.

Feb 05, 2011 | Microsoft Xbox 360 Console

1 Answer

How do you get xbox live


Xbox live can be aquired in multiple ways you can purchase pre paid time cards from almost all major retailers go to xbox.com and sign up or sign up directly on your xbox by hitting the menu button and selecting join xbox live most consoles come with 3 1 month free trials once you sign up just skip payment method and if you have free trials available it will prompt you to use one.

Jan 28, 2011 | Microsoft Video Game Consoles & Games

1 Answer

Suspended account due to payment options as card had expired.


Go to the xbox live website and sign in with your email and password which should direct you to your gamertag and there should be payment options to renew the credit card subscription or purchase the month cards at a store like Gamestop or Walmart. Xbox.com

Oct 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox LIVE


Either go to Xbox.com and sign into your account that way. Which I hope you registered your account with an email or password if you didn't then you wont be able to sign in. I always buy the 1 year + 1 month free cards that is like 45 bucks from my local gaming store which is very helpful. If you can't find a way to sign in and change the information to the other credit card then Im afraid you will have to make a new gamertag.

Mar 14, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox Live Sign Up .


Same thing happened to me... xbox live is havin' all sorts of problems right now due to the high volume of signups... called today and the guy told me that and to keep tryin' and hope for the best. They don't know when it's gonna be back up...Not sure what else to tell ya... but there's a lot of frustrated people out there... and I'm one of them!!

Jan 05, 2008 | Microsoft Xbox 360 Console

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