Question about Microsoft Xbox 360 Console

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Xbox 360 won't read discs

After disc is loaded it says it;s reading disc then stops and says open tray and insert disc

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  • 66 Answers

Make sure the disk and the disk drive are both clean

Posted on May 09, 2010

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Why won't my xbox read the game?


IMO Never Use a cleaning disc for Gaming consoles. Which Xbox 360 do you have? Is it the Older Model or newer one? You can Try Blowing into Your Xbox disc drive. Is your xbox up to date,you can unplug your xbox 360 and from the wall and the Xbox. Wait 25 Mins and Try again.

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My xbox is not reading any of my discs. it just reads open tray. when we close it again it says reading and then goes back to open tray. can you help?


Hi,the most common reason for the Games not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your game including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your game going again!

Take care.

Aug 30, 2010 | Microsoft Xbox 360 Console

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The xbox can't read the unscratched and clean discs


yeah, you can keep opening and closing it till it works or you can send it in to get it repaired. i tried every way possible to fix it, but i couldnt. something in the dvd drive has gone out and won't read discs the same anymore.

Dec 17, 2009 | Microsoft Xbox 360 Console

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Xbox 360 console can't read disk


If your console has stopped reading discs this can be because the receptors on the back of the drive have overheated and to fix it you will need to send it in or use a good repair guide to do the job.

Nov 25, 2009 | Microsoft Xbox 360 Console

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Does not read disc


use a dvd lense cleaner if that doesnt work take it to a game shop it prob the lasor.

Jul 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 says reading then open tray, close tray


check the unit with a different disc, also better do a optical disc cleaning on yur unit. sometime lens get dirt and hard to read the disc inserted.

hope this helps

Jul 09, 2009 | Microsoft Xbox 360 Console

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Wont play/read any xbox games


1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

May 12, 2009 | Microsoft Xbox 360 Elite Console

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