Question about HP Photosmart 2575 All-In-One InkJet Printer

2 Answers

HP 2575 Paper Jam

I have followed directions in the owners manual. Even removed all the paper . IT STILL SAYS PAPER JAM. What do I have to do to get the thing to print?

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  • chipper3 May 01, 2008

    I have a paper jam and cannot remove the paper

  • Thowin Sep 10, 2008

    I have the same problem. I even replaced the paper sensors and made a factory default reset... still the same "Paper Jam" problem.



    Anybody knows how to get new firmware for the HP 2575?

    it seems to be the only way to reset the internal memory, and correct this "Paper Jam" error.

  • mlamorea Nov 28, 2008

    Same as others.
    Paper won't feed well. Either is won't pick up any paper or it picks up several sheets, and then jams.
    After it jams, I hit ok and the printer tries to clear itself but the paper is actually stuck. I have to tug the paper out of the printer because it cannot feed it out.
    I have tried cleaning the rollers and the feed area.
    Piece of junk. Bought it and have got maybe a total of 25 decent copies from it.

  • grwch Dec 28, 2008

    I even get the jam message when no paper is in the printer

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2 Answers

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CLICK ON O.K. PRINTER WILL CLEAR ITSELF, BECAUSE THERE IS NOTHING IN JAM.

Posted on Apr 25, 2008

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I have the same paper jamming problem,
When One sheet finally goes - it takes the whole bundle of sheeets!
Perfect printer, now I have to buy another because of it.
Is there some mechanism broken?
I cleaned it out and still no JOY!

Posted on May 05, 2008

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Posted on Jan 02, 2017

SOURCE: 2575 paper jam

Same thing happened to me last month. still not working. can't use it at all. I think it's something to do with a sensor or broken part inside as if you try to push your paper in by hand it will probably slide right through manually, even when turned off. Printer was good while it worked though. just a shame about this

Posted on Apr 18, 2008

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1 Answer

Says there is a paper jam and to open top cover but I do not see a paper jam there. I took out the toner cassette but do not see the paper jam.


When your reports paper jam for any reason, whether there is paper jam or not, most times you need to go thruogh paper jam clearing procedure to have your printer printing again. So please follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.


















Put off the printer and unplug it from its power source.



Open all the covers/shutters on the printer (usually you will find one in the front or top and one at the back of the printer).



(If the printer is a DeskJet, otherwise ignore this step) Now pull out the cartridge carefully and place it on safe surface. (Be careful not to place it where it may slide and fall. This could damage the cartridge)



Site the paper that has jammed and pull it out in the opposite direction of its movement. Do not pull in the direction it was coming out. (Pulling the paper in the opposite direction is important for the printer's mechanism. Printer must be off). Never pull out paper from a printer when the printer is powered on.



(If the printer is a DeskJet, otherwise ignore this step) Return the cartridge gently and press it firmly inside so that you here it snap inside.



Close all covers at the top, front or back.



Power on your printer and you should be able to print again.









Good luck and God bless!

Mar 04, 2011 | Kyocera FS-2000D Laser Printer

3 Answers

HP j5780 printer sends "paper jam" message AFTER it prints one page. there is no apparent jam in all the places I have looked. I am in need of a repair manual (not an owners manual).


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

http://www.fixya.com/support/t6088190-hp_7400_displays

May 12, 2010 | Office Equipment & Supplies

1 Answer

Red "Paper" light stays on; printer will not print.


Paper light flashing could mean several things on this machine.

There could be a paper jam in the machine. Open the front cover remove the drum and toner and look in the machine. You can also check in between the drum and toner by removing the toner from the drum. Open the back cover and look for a Jam as well.

Try putting a piece of paper in the manual feed tray which is right above the paper tray, sometimes on certain documents the margins are too big and asks to go into the manual feed slot.

Apr 11, 2010 | Brother HL-2040 Laser Printer

1 Answer

Saying clear paper jam, I have done, there is no paper jam


Clearing a paper jam in a Lexmark laser printer is an easy thing to do. Laser printers produce high-quality products and are fairly complex machines, but paper jams (in most cases) can be solved mechanically with a little know-how and time. Follow these steps to learn how to clear a paper jam in a Lexmark laser printer.
  1. ep 1 Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
  2. Step 2 Remove the cover from the housing of your Lexmark laser printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
  3. Step 3 Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
  4. Step 4 Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
  5. Step 5 Unplug your Lexmark laser printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
  6. Step 6 Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
  7. Step 7 Plug the printer back in, refill the paper tray and try to print again.
    • Make sure to use a printer and paper type that are compatible. Consult your owner’s manual and the manufacturer’s Web site.
    • To deal with a large jam, it might be necessary to pull sheets from the middle of the jam in order to loosen the whole thing.
    • Always pull the paper “with the grain” of the mechanism, if possible. Pull it through the printer the way paper normally travels so that you don’t go against the gears.
    • For more serious repairs, contact an electronic store or professional repair person.

Nov 24, 2009 | Lexmark X4580 InkJet Printer

1 Answer

Hp printers continue to jam


Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue. Solution one: Clear the paper jam Follow these steps in the order presented to resolve the paper jam. Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism

Sep 08, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

When we put paper in the printer it goes cricked


Lexmark printer have paper roller problem take printer for once service

Jul 25, 2009 | Lexmark X1270 All-In-One InkJet Printer

2 Answers

My printer always said ''open back cover and then remove the paper jam'' what's that means? also can't print anything.


open the back cover to remove any paper jam on your printer, follow on it. Maybe there's a paper inside hanging in the ruler, take a look.

Jul 22, 2009 | Office Equipment & Supplies

1 Answer

HP OfficeJet 6110 All-In-One


go to hp.com, support and troubleshooting, type in your pirnter model number and download the user manual. follow the direction to disassemble the printer. you might not need to disasseble the printer, if you can see the jammed paper.
follow the direction and clean the roller and the printer head.
it should work.

Oct 05, 2008 | HP Officejet 5610 All-In-One InkJet...

4 Answers

Paper Jam Problem in Canon LBP 2900


I have a same problem .... somebody help us. :(

May 23, 2008 | Canon LASER SHOT LBP-2900 Printer

3 Answers

2575 paper jam


This worked for me. If "Paper Jam" error message continues to appear after jam has been cleared, turn off power to printer. Navigate to Control Panel - Printers, right click on HP Photosmart 2570 series icon, click on Delete on drop down menu. This deletes printer from your system. Turn on power to printer. Printer will re-install (may need original installation disc, may not). "Paper Jam" error message should no longer appear.

Mar 27, 2008 | HP Photosmart 2575 All-In-One Printer,...

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