Question about HP Photosmart 2575 All-In-One InkJet Printer

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HP 2575 Paper Jam

I have followed directions in the owners manual. Even removed all the paper . IT STILL SAYS PAPER JAM. What do I have to do to get the thing to print?

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  • chipper3 May 01, 2008

    I have a paper jam and cannot remove the paper

  • Thowin Sep 10, 2008

    I have the same problem. I even replaced the paper sensors and made a factory default reset... still the same "Paper Jam" problem.



    Anybody knows how to get new firmware for the HP 2575?

    it seems to be the only way to reset the internal memory, and correct this "Paper Jam" error.

  • mlamorea Nov 28, 2008

    Same as others.
    Paper won't feed well. Either is won't pick up any paper or it picks up several sheets, and then jams.
    After it jams, I hit ok and the printer tries to clear itself but the paper is actually stuck. I have to tug the paper out of the printer because it cannot feed it out.
    I have tried cleaning the rollers and the feed area.
    Piece of junk. Bought it and have got maybe a total of 25 decent copies from it.

  • grwch Dec 28, 2008

    I even get the jam message when no paper is in the printer

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CLICK ON O.K. PRINTER WILL CLEAR ITSELF, BECAUSE THERE IS NOTHING IN JAM.

Posted on Apr 25, 2008

I have the same paper jamming problem,
When One sheet finally goes - it takes the whole bundle of sheeets!
Perfect printer, now I have to buy another because of it.
Is there some mechanism broken?
I cleaned it out and still no JOY!

Posted on May 05, 2008

1 Suggested Answer

SOURCE: 2575 paper jam

Same thing happened to me last month. still not working. can't use it at all. I think it's something to do with a sensor or broken part inside as if you try to push your paper in by hand it will probably slide right through manually, even when turned off. Printer was good while it worked though. just a shame about this

Posted on Apr 18, 2008

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Hello paper jam error appears with no paper jammed. Then printer refuses to print or doesn't print well


Hi,

To resolve paper jam issue, follow the steps
1. Open the rear access door.
2. Remove any bits of paper stuck.
3. Clean the rollers using lint free cloth ( upward position )
4. Close the rear access door
5. Open the front panel door
6. Check for any paper stuck between the rollers.
After doing all these steps, to make sure if your printer is working fine, try to make a copy.
If the printer can make copy, Click on the link to resolve printing issue -> Link

Oct 12, 2010 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

2575 paper jam


You could try gently shaking it and see if anything falls out.

You should also try cleaning it, first maybe with some compressed air, you may have a dirty sensor or something

Another thing you should try is unplugging it and allowing it to reset.

Please let me know how the above work out and I can give you further options to try if none of them work.

Thank you for using Fixya and Have a Great Day!

Apr 18, 2008 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

Paper Jam HP OfficeJet 8500


etechrepair.jpg Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.

Mar 28, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP 2575 printer - paper jam message


Resetting the product may help with some false error messages. Press power button to turn printer off, unplug the power cord, wait a few seconds, plug it back in, press power button to turn printer back on. Any luck?

Dec 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Paper jam - can't clear error message


Hello Nj,

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Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

Aug 08, 2009 | HP Printers & Copiers

1 Answer

Paper Jam is perpetually being indicated. There


switch off the printer
remove the cartridge and try to blow the dust fom the inside of the printer the fit the printer again.the mesage should disapear.

Aug 06, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Printer won't print documents and has trouble feeding paper


did you make sure to remove the tape covering the end of the cartridge?

Jul 15, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

HP OfficeJet 6110 All-In-One


go to hp.com, support and troubleshooting, type in your pirnter model number and download the user manual. follow the direction to disassemble the printer. you might not need to disasseble the printer, if you can see the jammed paper.
follow the direction and clean the roller and the printer head.
it should work.

Oct 05, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Clearing paper jam


Solution Use the following instructions to clear a paper jam from the HP All-in-One.
  1. Press in the tab on the rear clean-out door to remove the door. CAUTION: Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door. Figure 1: Pressing the tab and opening the rear clean-out door c00444711.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
  3. Replace the rear clean-out door and gently push it forward until it snaps into place.
  4. On the HP All-in-One control panel, press OK to continue the current job. NOTE: If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
  5. If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties

May 09, 2008 | HP Photosmart 2575 All-In-One InkJet...

3 Answers

2575 paper jam


This worked for me. If "Paper Jam" error message continues to appear after jam has been cleared, turn off power to printer. Navigate to Control Panel - Printers, right click on HP Photosmart 2570 series icon, click on Delete on drop down menu. This deletes printer from your system. Turn on power to printer. Printer will re-install (may need original installation disc, may not). "Paper Jam" error message should no longer appear.

Mar 27, 2008 | HP Photosmart 2575 All-In-One Printer,...

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