Question about Baby Gear
plastic parts of the drop side are broken and replacement parts.
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Posted on Jan 02, 2017
SOURCE: Childesigns crib part needed
I also have the same problem and have been unable to find any replacement. I guess I will by a new hardware set and try to replace all hardware on that side of the crib. It might be better than throwing it away.
Posted on Sep 06, 2007
Call 800-377-3777 I called them today to ask about replacement wheels and spoke with customer service.
Posted on Jan 25, 2008
This company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.
Note, the website phone number and email are non working.
However, I did get a number to a person at the Blackstreet Captial Partners, who help in the purchase of the company. This is the communcations dept. Ask for Don Meyer 202-898-0995.
Posted on May 06, 2009
You can email them - they emailed me the instructions and parts list in a 16 page pdf.
Here are the instructions for your crib. Please review them and see which parts you will need. We accept Visa or Master Card. Parts are non returnable. Delivery is normally 7-10 business days. We do have replacement parts for this crib. Please review the instructions and see what you will need. J Thank you, Cindy Customer Service Rep Simmons Juvenile Furniture ':Phone: 1-800-218-2741 ':Phone: 1-920-779-4004 7:Fax: 1-920-779-4216
Posted on Jun 01, 2009
We had the same thing happen and Pottery Barn was terrible at helping us remedy the problem. However, after much research, we found the solution! There is a company called Products America (www.productsamerica.com) that sells replacement kits for the PBK cribs. Ours was the antique white sleigh crib...all parts matched perfectly and were identical to the originals! Good luck!
Posted on Jul 05, 2009
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