Question about GE GSS25SGSSS Stainless Steel Side by Side Refrigerator
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Posted on Jan 02, 2017
This sounds like the defrost drain line is clogged and frozen. Every 8-12 hours the defrost cycle melts the ice buildup on the coils and is supposed to drain out to the pan under the fridge. Once this is blocked or freezes up the next cycles continue to put liquid water over the existing ice which then freezes, etc. till finall the area is frozen enough for water to find it's way out the door seals. You will need to take the back interior panel off the freezer side to view the coils and drain line. It will take lots of hot water to melt the ice in the drain area and the drain line in order to run a cleaning tube (basically a piece of 1/4" tubing like the water line tubing a couple feet long that you can force down the drain to make sure it's not plugged). Once you push the cleaning tube down the drain and can see it come out the other end in the drip tray pull it back out and pour hot water down it once more to watch that it drains fast. That should do it!
Posted on Feb 08, 2007
SOURCE: refrigerator freezer leaking
your defrost drain is frozen or has algae blocking it its at the back of the freezer behind the evaporator cover. You can see it without removing the evaporator cover. You might or might not see the drain hole because of the ice now you can sit and poor hot water on it till it thaws then get a thin wire and run down the tube till its clear or sit there with a hair drier and thaw it .But if you don't mind a small investment ill tell you the best way to deal with it .Go to Lowe's or some where like that and buy you a eureka model 350 hand held steamer.Trust me it will be one of the best investments you'll ever make. You will find 1001 uses for it besides this and the steam will not damage your refrigerator and all the attachments make it very useful.remove the evaporator cover and take the steamer and melt the ice under the evaporator where the drain pan is. Then you will see the drain hole.Put the curved tip on the steamer an start clearing the drain hole now when you get it melted enough to where the curved tip makes a seal around the drain hole let the steam build then hold down the trigger till you hear it at the back of the refrigerator and your done put the evaporator cover back on then think of all the other uses for that steamer now I told whirlpool about it they tested it and now have it posted on their web site that will fix it easy. I hope this is good enough for a four box rateing lol
Posted on Jan 11, 2008
The water on the floor below the freezer door is due to an inadequate door seal. The door is not closing completely, either a foreign object at the bottom, or more likely, the freezer door gasket needs replacing.
Posted on Aug 25, 2008
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