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Bought a I pod touch and it will not connect to the wifi connection. Apple is saying that I need to change the filter setting on the modem.

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  • voteturnipse May 08, 2010

    I neeed someone to wlak me through the Max filter setting on my westell modem. Do i not get any phone support?

  • voteturnipse May 08, 2010

    I want my money back now. This is a ********* service. The home page does not mention additional money to talk to someone.

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Hello,

Since this is the first time you are connecting your ipod to your wireless, you will need to do some settings.

Please follow the link below to configure your ipod to your wireless router, the link explain in details on how to configure and connect your wireless router to your ipod with ease.

http://appleipodtouch.blogspot.com/2009/01/howto-connect-wifi-settings-ipodtouch.html

The above link will guide you.

Take care.

Posted on May 08, 2010

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I think what the apple tech is telling is to check if there;s any MAC address filtering enable on your wireless modem/router that can proven your IPOD touch to work wiirelessly with your network. But the best way to fix the problem is to access your modem/router setup and check all the wireless settings on it including the wireless security to make sure you;re using the correct security key for your ITouch and also to check if MAC address filtering is really enable.

Posted on May 08, 2010

  • Mark Gil
    Mark Gil May 08, 2010

    Sorry to say but the phone support service is different from the service that you avail, but in order for us to help you further with your problem we need to know the brand and model of your wireless modem/router so we can tell you how to change the settings from it.

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