Question about Kenmore Washing Machines
KENMORE ELITE WASHER 11027086603 HAS F2,C5,C6,C9 CODE WHERE DO I GET AN ERROR CODE LEGEND?
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Posted on Jan 02, 2017
Depending on how fritzed your drain pump is this may or may not work. I've been using HE detergent because it is supposed to cause fewer suds. However, apparently is causing more suds than needed. I need to use only a couple tablespoons? If your clothes are not dirty enough for the soap to grab onto then extra suds are the result. The repair guy said we had an excessive amount of suds in the system and this affects the sensor and causes the drain pump to run and run and run until it shuts off from overheating. This is why we get the F2 and/or suds error code. He said once a month run the machine on the hottest water cycle with a cup of bleach (no clothes). This will clear out any suds build-up and is cheaper than Afresh which works, too, (but smells cleaner than bleach). After sitting for a day our pump started working again (yay!) It also stopped making the horrible loud sound. So glad I do not have to replace the pump!! yet...(knock on wood!).
Posted on May 13, 2009
The error code must be cleared first to make the machine back into operation. You have to press the PAUSE/CANCEL button twice to clear the error on the display.
The only filter the machine has is the one you removed to clean the pump. When the error is cleared, you can check the pump whether it is operating properly or not by running the diagnostic test.
Diagnostic Test Mode Procedure
Posted on Jan 20, 2010
"F02" is a Long Drain error. This is usually an indication of an obstruction somewhere in the drainage system, or a failed drain pump. In most cases, the drain pump reservoir just needs to be cleaned out. The following link explains how:
If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.
I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.
It does not take much to damage these small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:
Replacements parts (if required) can be purchased at any of the following websites:
Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.
NOTE: For a full explanation of all the error codes, each one of these appliances come with a technical data sheet inside.
To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.
The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.
Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.
NOTE: "SUD" is a suds error detect that can commonly occur in conjunction with the "F02" error. This is a result of too much air being detected in the drainage system. In most cases, correcting the drainage problem will corect BOTH error codes.
Posted on Aug 10, 2010
I got the f35 and suds code repeatedly and my clothes weren't washed, I ordered from Sears the analog pressure switch that regulates the water coming into the washer and the codes went away, the part is esitmately $125.00 including shipping but you have to order from the Sears parts department.If you print a diagram of the washer it is #38 in the diagram and is easy to replace. You can install it yourself and as a female I did not call service to do it.
Posted on Aug 13, 2010
SOURCE: f2 error
"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
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Posted on Sep 23, 2010
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