Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

1 Answer

GE Side-By-Side Refrigerator Model GSS 23QSTA SS

This is a new refrigerator purchased from Lowes only 5 months ago at considerable cost. I have two problems with this box. 1. The defroster fan runs noisy, often a loud knocking sound. We have a moderate size kitchen (12x15) and the noise is unbearable. GE customer support says this is "normal". I wouldn't mind so much if it would run when we are not in the kitchen or nearby family room, but it starts essentially whenever it wants too, regardless if family or company are present. 2. The refrigerator won't hold temperature at indicated settings. Even though the door digital thermostat indicates 34 degrees, a measurement inside the box near the top indicates 45 degrees using a linear alcohol thermometer. Needless to say, milk stored in the refrigerator sours quickly and must be discarded when only half empty. The frez has unbearable noisy and the fan is consistanly on even we don't open it all day. The noise is like a storm - very strong wind blowing. The worse thing is the ice stucked so it takes forever to get the ice so we have to get rid of the old ice and make new ice. We finally decided to turn off the ice maker but now even we turn it on, it doesn't make ice anymore. This frez is only a little over a year. the noise is from the very begining when we bought. We just never bother to call for service but now the ice maker is not working, we would need to call the repair man and they will charge a fortune :-( thanks

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 828 Answers

Apparently the digital read out sensor is bad. 45°F is to high for safe food storage. The fact that the milk spoils is another factor which speaks on its own that there is a temperature control problem. There is no "defroster fan". There are two fans in the unit. One is the air circulation fan located inside the freezer compartment and the other is the condenser fan for cooling the refrigeration system. If you had called for service in the first year it would be covered by warranty with the exception of the service call charge. After the first year ends electrical and control problems are not covered. If the evaporator fan in the freezer is noisy there is something wrong with it. It could be the source of your whole problem.

Posted on Jun 01, 2008


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

What water filter would be used on a ge americana A4425GDTWW refrigerator?

Check at Lowes, they care a 5 year in-line Water filter that works wonders for clear purified ice and water. Cost about $40 bucks, but well worth that expense.

Aug 19, 2010 | GE Americana A4425GDTWW Side by Side...

1 Answer

GE Profile refrig side by side Model GSS 20iEMCC, not cooling


Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold


Dec 26, 2008 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Profile side by side refrigerator,model #GSC23LSRC SS

Have you tried a new GE filter? Use only GE brand. You can purchase a bypass plug from GE parts 800-626-2002

Jun 23, 2008 | GE DBSR453EBWW Electric Dryer

1 Answer


are you sure it is not a GSS or a PSS model i have the manual on that post your email and i will send it to you

Mar 10, 2008 | GE GSH25JSTSS Stainless Steel Side by Side...

2 Answers

GE Side-By-Side Refrigerator Model GSS 23QSTA SS

hdrubinpe Even if GE had denied the excessive noise issue, they definitely can not denied wrong temperature. Milk must stay in good condition till the expiration date on a bottle. Call GE for service. back

Feb 23, 2007 | GE (PSS26MSRSS) Side by Side Refrigerator

Not finding what you are looking for?
GE Profile PSW26P Stainless Steel Side by Side Refrigerator Logo

205 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Brad Goodale

Level 2 Expert

106 Answers

Matt Sicignano

Level 1 Expert

7 Answers

JP Meneide
JP Meneide

Level 3 Expert

483 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides