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Ok whats your MP3/MP4 brand? if it is generic then try maybe the folder is hide and u can see it in the computer because you allow to see hide folder but then the player can't see it(if thats the case). or try to reformat your player. then copy the music again, but before you reformat the palyer back up first ur music/files.
my aguen player is frezzing and i turn it on and the screen saver stays there and if i charge it, and turn it on it works but then when you want to turn it off the screen thing stays there and nothing happens you can't turn it off or on.
I was having trouble with my daughter's MP3. The RCA website said to download Pearl Firmware (Version 2.) (http://support.rcaaudiovideo.com/downloads.aspx?product=25). I did, several times, but it would not work. Finally, I cheked the box "Format Data Area" under Download options. Once I did this my computer immedialty saw the Pearl and I was able to re-load all my daughter's songs in Media Player.
I hope this helps. I was so worried that I was going to have to buy her a new player.
i have a mp4 player brand name ikasu now it is not being reconised in the usb drive i have lookin in the secotion computer nd it hasent *** up it dosent say any thing usefull in the manual and clearlyt doesent have it in my windows media and when i plug it in it starts chagin when i also dont know how to get music on it i have windowns media player and i am on vista home premiare i dont have a clue how to get music on any ideas ?
If you got a USB cable with the unit, you can connect to your PC and recharge the battery that way. Just be sure to have the power switch turned ON. The screen on the player will indicate its connected and you should see the battery indicator in the lower right corner showing a charging condition (bar moving)
Aom reasons why Mp3 locks
1.Ilegal music is put on the MP3
2. you took the Usb when it was in the middle of a load
what i did was erase the last song i put on there it still showed as a locked MP3 for a little while after i erased it