Question about GE 3.8 Cu. Ft. 14-Cycle King Size Capacity Washer - White
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Posted on Jan 02, 2017
I am not a repair professional. I am a 78 year old man who has been making his own repairs for about 50 years. So the washer or dryer ID doesn't mean much to me. I came to fixya looking for a schematic for an really old AM/FM radio and just happened to see that more than 4,700 people were asking for help with a washer repair. I recently had a washer repair of my own and at that time I found an excellent video which showed me how to take my machine apart. This video made it possible for me to do my own repair. If you are repairing a dryer, a front load washer, or a dishwasher, I suggest you
go directly to www.applianceaid.com where they have very good step by step trouble shooting and repair information on both washers and dryers as well as many other appliances. If you have a direct drive top load washer and need help taking it apart this video is an early christmas present. I was so impressed with it that when I saw all these people needing help, I wanted to tell them about it. If you look at the back of your washer and the panel is solid (no small inspection plate to remove which would indicate you have a v-belt drive) chances are you have a direct drive and this video is just what you need. You can see it at www.acmehowto.com You will probably still need help in determining what the trouble is and how to fix it. After viewing the video or if you have a v-belt drive rather than a direct drive, I suggest you go to www.applianceaid.com where they have very good trouble shooting and repair nformation on most washers and dryers, dishwashers and many other household appliances. I think you'll find what you need there. Don't worry about the timer on a washer, they hardly ever go bad. I realize I haven't solved your problem for you, but I hope I have sent you to a place that will help you solve the problem. Good luck with it.
Posted on Dec 07, 2009
This sounds like your filter is clogged. Why would a filter have anything to do with spinning. When the filter is clogged the machine senses that the pump has not completed pumping out and will not allow it to spin. Sometimes it won't allow a spin at all, sometimes it will spin but only slowly. To see if this is your issue, pull the flexible drain hose out just a bit so you can watch the flow and use the drain and spin cycle. The flow should resemble a garden hose. Access to the filter via the lower front face, remove 3 screws at base of the machine - the front lower cover comes off. The filter toward the right side, about 2.5 inches in diameter - turn counter clockwise about 3 turns the filter tray will come out.
Posted on Apr 14, 2010
Hello, Welcome to FixYa. 3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful). 4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers. **NOTE - you should also see a ring attached, if you pull this the door should unlatch, but getting the water out first if present is usually a good plan Once the door is open and you've removed the items you wanted. Unplug the washer for 20minutes or so ( or short the the cord that plugs in the wall...while it's unplugged, to discharge the capacitor thus clearing the memory in the control ) and then plug it in again, to see if the control "resets".
Hopefully the info below will supply you with the assistance to get the door open for now at least...and a little more with some luck.
The door typically locks as a result of the unit failing to drain, also the E13 kind of one in the same...usually.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
**It's possible the pump has failed or the check ball/back flow is obstructed or "gummed up" but you'll need to try these things fist as the later is a little (or a lot, depends on ones ability) involved to address. Yellow arrow...disregard the orange arrow**
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
Thank you for coming to "FixYa" and good luck.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.
**NOTE - you should also see a ring attached, if you pull this the door should unlatch, but getting the water out first if present is usually a good plan
Once the door is open and you've removed the items you wanted. Unplug the washer for 20minutes or so ( or short the the cord that plugs in the wall...while it's unplugged, to discharge the capacitor thus clearing the memory in the control ) and then plug it in again, to see if the control "resets".
Posted on Apr 16, 2011
First disconnect power by tripping circuit breaker or disconnecting power cord. While power is off access the hose connected to drain pump. The pump assembly is mounted to the right rear of the base. With power not connected undo hose from pump, collect water and remove blockage, fit the pump back. See page 63, section six in the manual below:
Posted on Jun 18, 2011
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