Question about Western Digital Passport 320GB External USB 2.0 Hard Drive

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WD SmartWare displays but storage area drive letter doesnt appear

There used to be a drive letter for the main storage area but now it does not appear

What can I do to fix this?

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Ron8185

It is possible that the drive letter that was signed to this device got asssigned to another devices. The links below will help you assign a new drive letter to the drive.

How to change your drive letter in Windows Vista and Windows 7

How to change your drive letter in Windows XP


Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Posted on May 30, 2010

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Posted on Jan 02, 2017

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I forgat pasword 1000GB my passport USB


My Passport is one of the external storage product lines produced by Western Digital, or WD. My Passport drives are designed for on-the-go use, unlike the enlarged devices found in the My Book series. Passports have slim cases constructed of heat-sinking materials such as aluminum -- which compensates for the lack of built-in fans. They range in storage capacity from 250 GB up to 1 TB, although out of the box this amount is diminished because of the installation of SmartWare, WD's user-friendly software. You can reset the password on My Passport from within the application if need be.

Click "Start" and select "Computer." Double-click the CD-ROM drive, then double-click the "SmartWare" application; on a PC, the application is listed as "WD SmartWare.exe," and on a Mac it is listed as "WD SmartWare.app." Click the "Settings" tab. Click "Set Up Drive." Select "Install" and accept the "End User License Agreement" when prompted. Click "Continue Setup." Open the "Security" tab. Type your current password into the box labeled "Password." Enter a new password and a new password hint. Confirm by checking the "I Understand" box and clicking "Update Security Settings." if this fails




http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html
Support IDE/SATA/USB Hard Drives memory cards USB Memory Drives

Windows Password Cleaner
Available in Live CD to run offline

This is a utility to blank the password of any user that has a valid local account on your Windows system.

You do not need to know the old password to blank the password.

Hope this helps.

Dec 20, 2012 | Computers & Internet

1 Answer

What is the wd smartware cd?


See the WD My Book User Guide document which gives the following summary of what WD Smartware is and what it can do.

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Jan 13, 2012 | Computers & Internet

1 Answer

I forget my password to unlock my wd smartware


There is no way to unlock the software or hard drive without the password. All you can do is format the drive and erase the data to get functionality of the drive back. If you have access to the SmartWare software, but not the hard drive, you still have to erase the data and can use the software to do so. Here are some instructions:

1. Well, if you have the WD SmartWare already installed you are in luck as there is Erase function built onto WD SmartWare software. There are 2 ways. #2 or #3.
2a. Click to Settings Tab on 4th right.
2b. Click to Set Up Drive
2c. Click Erase Drive and follow the instruction.
3a. Plug in the drive and you will be prompted to type in password.
3b. Type in 5 "wrong/bad" password
3c. This will trigger Too Many Attempts and asked to accept data loss and get drive back.

May 09, 2011 | Computers & Internet

1 Answer

When I conect my wdbabm7500abk-00 to my windows7 64bits it only recognize the WD SmartWare but not the partition that contains the data. This only happens when I use it in my lenovo G550 and not in any...


Hi there, type in you start menu search "disk management" open it and you should see a list of drives and there partitions in it. See if you can find your data partition, and if it is try changing the drive letter, sometimes the drive wont connect as there is a Letter conflict. Thanks hope this helps.

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1 Answer

OK so this is a replacement 1tb hard drive which i have only been using for about a month. Basically the lights are on, and the drive still makes sounds. When i unplug/plug it into usb port it makes the...


IF IT IS LESS THAN 30 DAYS OLD , W/D HAS FREE SUPPORT. OR OPTION B GO TO CONTROL PANEL, ADMINISTRATIVE TOOLS, COMPUTER MANAGEMENT, UNDER STORAGE, CLICK DISK MANAGEMENT, WAIT A FEW SECONDS, THEN ENLARGE THE PAGE. LOOK FOR YOUR DRIVE. THEN LOOK TO SEE IF YOU HAVE UNALLOCATED SPACE. IN ANY EVENT, RIGHT CLICK THE DRIVE, SEE THE OPTIONS THAT ARE AVAILABLE, MIGHT WANT TO MARK PARTITION AS ACTIVE. .....HOPE THIS HELPS........JEFFXC.......... IF PURCHASED @ WALMART, THEY WILL TAKE ANYTHING BACK!

Feb 26, 2011 | Western Digital My Book Essential 1TB...

1 Answer

My wd smartware has suddenly stopped working. it shows not working checking for solutions... and then fades off. connecting my wd passport essential 500gb...i can unlock the hard drive to see the...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 21, 2010 | Western Digital My Passport Essential...

1 Answer

Icon of my passport does not appear


what icon do you mean? im using also this kind of external storage.. try to resart your pc or reinstall the smartware.

Jul 17, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

How to remove the wd smartware software on the passport essential


Open "Windows Explorer".
Select the 'WD SmartWare' folder.
Press DELETE to delete the folder, and its contents.

May 18, 2010 | Western Digital Passport 320GB External...

1 Answer

I just purchased your 1.5 TB External Hard Disc Drive, My Book Essential. I installed it on my Desktop and love it. The WD SmartWare software is great. I also purchased a New HP Pavillion laptop and an...


Man you need an english class lol
Ok thats a good one i like your thinking smart and planty of room. Ok this allmost reminds me of the raid tech savy system, Ok i want to say yes but i cant back it cause you made me all fuzzy dude lol
Hote sync type technology you might want to convert to 64bit OS it'll work faster and recovery will be easier may stress your processor
Answer yes but i would hunt down a jump drive type program so they can link instantly and save you the hastle of constant prompts and search's

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How do I completely remove the WD Sync software so I can use my 500GB WD external hard drive for manual copy-and-paste


Assuming you are using XP, Vista, or 2000 you can format it as a NTFS drive. while a lt of folks do not like Vista, this is one area where it really shines.

Plug in your WD PASSPORT.

Bring up the START menu -> right click COMPUTER-> select MANAGE -> select STORAGE ->select DISK MANAGEMENT.

Find the dive -> select/highlight the WD PASSPORT -> right click and select FORMAT. make sure to format as an NTFS drive. Depending on the size of the drive this might take a while - so go have dinner and a movie.

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