Question about Apple iPod 4th Generation MP3 Player

2 Answers

40GB Ipod - Itunes doesn't recognize and lock symbol doesn't go away

Itunes doesn't recognize my 40gb ipod, and though I move the hold button, it always shows a lock symbol and the words "do not disconnect".

Also, Windows Vista doesn't recognize what type of USB device it is...

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  • jamd Apr 07, 2008

    i have a 40g ipod and my computer does not recognise the usb.

  • Anonymous Apr 28, 2008

    Reset ipod, re-installed iTunes completely, stopped and restarted the Pod service. This used to work until recently.

  • Bornin61 Apr 28, 2008

    Tried the 5 R's - no good. Used to work fine until just recently. Running Vista. Wonder is a Vista "upgrade" is to blame. Any ideas?

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  • Level 1:

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Here is the ONLY way to fix it. I've read many post and nothing worked. Holding down MENU and play DOESN'T work. Pushing
hard on the hold button while on its right side DOESN'T work. I took mine to the Apple Store and they recommended I I pay them $250 to fix it or buy the new Classic ipod for $249. No thank you! After I fix it...I'm so glad I did it on my own and upset they wouldnt do what I figured out on my own.I would have paid $100 with easily but I guess its not worth there while. Ok here is the FIX.
Its simple once you understand it. The cable insde is loose. Its a small little cable exactly the same type that you connect to your hard drive in your desktop computer. SO OPEN UP THE IPOD. ISIDE YOU WILL SEE A LOOSE RIBBON CABLE. IT HAS A SMALL SQUARE BLACK PIECE AT END OF RIBBON. ATTACH IT YO THE EMPTY SQUARE (PLUG IT IN).CLOSE IPOD AND YOU ARE DONE.YOU WILL NOT HAVE TO WORRY ABOUT IT GETTING STUCK. YOU CAN TURN IT ON AND OFF.BASICALLY BY DOING THIS IT REBOOTS EVERYTHING WHICH IS WHAT IS NEEDED.AND YOU WILL STILL HAVE ALL YOUR MUSIC. I WILL NOT REPLY TO THIS POST CAUSE I TOLD YOU EVERYTHING YOU NEED. GOOD LUCK. I JUST WISH SOMEBODY TOLD ME THIS. WOULD HAVE SAVED ME 2 MONTHS. ALL THE BEST!!!

Posted on Jan 28, 2010

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  • Apple Master
  • 13,433 Answers

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod.five_rs/

If you need more assistance let me know. Good luck.

Posted on Mar 28, 2008

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Posted on Jan 02, 2017

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sorry, that is the incorrect way to enter dfu mode. here is the correct way.
Step 1. Plug your ipod into your computer.
Step 2. Power off your ipod.
Step 3. hold the power button down for 3 seconds.
Step 4. while holding the power button, press and hold the home button for 10 seconds.
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your computer should recognize the device as in dfu mode, install the driver needed, and from then on, you should be able to restore.

Sources- i have had an ipod since the very first one, and i have extensive knowledge of jailbreaking and restoring troubles.

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plug it into your comp and iTunes will unlock it for you
This support document also provides additional information on locking and unlocking the iPod. According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your iPod is associated with, do this:
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2. Connect your iPod to the computer that you want to be the primary computer.
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