My ilo won't update it's menu. This makes it impossible to play new songs added to it. I placed the original set disc back in the computer and it keeps telling me I need the latest update, sends me to the windows media player 11 site, which when installed, still gives me the same results?
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Re: ilo MP3 2 gig
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Once you've added you're photos, you can set a different photo to act as thumbnail (the programme automatically chooses the first photo/slide, indicated by a little green ticked box sign).
To change the thumbnail to a different photo, highlight the photo you want as thumbnail by clicking it - the frame will change to yellow - and then click on the green ticked box command ("Set Thumbnail") at the top of the window.
You cannot alltogether delete the thumbnail, because every slide show you create needs to have a thumbnail to link the slide show to the menu screen at the start of your DVD. So, on your menu screen there will always be at least one thumbnail. (The black thumbnail that appears in the middle of your screen when you first open the programme, is a "place holder". It needs to be there and it cannot be deleted. Once you've created a slide show, it will be replaced with the photo you have chosen to be the thumbnail. Every time you create a new slide show, a new thumbnail will be added to your menu screen. The position of thumbnails can be changed, using the second ("Edit") Tab.
You will find a User's Guide on the install disc. It can be accessed by inserting the install disc and clicking on the relevant link, or you can right click on your CD/DVD drive (in "My Computer") and then click on "Explore" to look for it on the install disc - it's a pdf file.
If you accidentally set iPod nano to use a language you don’t understand
You can reset the language.
1 Press and hold Menu until the main menu appears.
2 Choose the sixth menu item (Settings).
3 Choose the last menu item (Reset Settings).
4 Choose the first item (Reset) and select a language.
Other iPod nano settings, such as song repeat, are also reset.
Note: If you added or removed items from the iPod nano main menu (see “Adding or
Removing Items on the Main Menu” on page 11) the Settings menu item may be in a
different place. If you can’t find the Reset Settings menu item, you can restore
iPod nano to its original state and choose a language. See “Updating and Restoring
iPod Software” on page 69.
Try updating the firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/).
If your computer doesn't recognize the player, you'll have to turn it
off, remove the battery and keep "PLAY" pressed for 10 seconds while connecting it to the
USB port, then update the firmware.