Question about HP PhotoSmart 7660 InkJet Printer
I tried printing an 8.5 X 11 in photo which became jammed and the printer shut off. I removed the jam, but when I push the power button it does not turn on. I have unplugged the machine, waited several minutes, then plugged it back in. It still doesn't turn on.
Hello blue430. If you remove ALL the cables, including USB.
Did you close the Rear Access Door correctly after you removed the jam?.
Check the Power supply. Some of them have a green light (meaning it has power). If your power cable doesnt have it. I'd try to get an volt-meter and verify its voltage. It could just be a coincidence.
If you already checked the power If that's the case you should contact HP at this website, because it has something to do with hardware.
They can give you an Authorized Repair Center according to your ZIP code.
I hope this helps.
Posted on May 08, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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the sheets of paper from the feeder.
2. Try to reach for the paper jam.
3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.
4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.
When paper jam is clear, try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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