Question about Compaq Presario CQ60-220US PC Laptop

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Compaq Presario CQ60-312sa 15.6" Widescreen Laptop PC...

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  • abukamara May 08, 2010

    i bought a new laptop after setting it up and i want throught the setup proceedure, then later i restart the computer, it cant recognize my password

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  • Compaq Master
  • 6,993 Answers

Hello,

what wrong with your laptop? Could you please rephrase your question, so that a solution can be proffered?

I look forward to your reply.

Bye for now.


Posted on May 08, 2010

  • Walesarumi
    Walesarumi May 08, 2010

    Hello,

    okay. Check if your CAP is on, if it is on, off it, and enter your password again. If it still does not recognize your password, then it means you are not entering the right password, or there is a mix up some how.

    Which ever maybe the case, a solution is what is most important. To solve this problem, you need to re-run your windows operating system software, in other to by pass or reset the password. This is going to take some time because it involves re-running windows afresh.

    Now, turn of your computer, turn it back on and press F11 continuously, then your will see loading windows and the setup will begin. Follow the setup procedures and your former windows will be wiped of, then a new one will be installed.

    This is the only option you have to solve this problem.

    I wish you god luck.


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