Question about Paxar Pathfinder Ultra (P/N M16035-LPRF) (m16035lprf) Portable Terminal

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Paxar pathfinder does not feed labels running diagnostics to calibrate the printer i get the message correct error 704

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704 on this printer means
Printer has not sensed a supply mark within the specified number of inches.
Since this is a black mark printer, there should be black squares at the bottom of the liner that passes through the printer. If you have no black squares, then you're using the wrong supplies.

The plastic that holds the supplies in place should spring open if this is a 6032 or 6037. Some of the 6032 and 6037 printers have a supply lock that is a little gray tab at the base of the cavity where the supplies are held in place, but before they angle up past the supply sensor and over the rubbery roller. It is possible that this is locked in the wrong width for your supply size. If it is, try folding it out away from the supply roll so that the supply holder can move freely, judge the width of your supplies and use one of the 3 fixed positions for locking the supply holder in place. Your supplies should fit snugly either way.

If your supplies are loaded correctly, go into diagnostics and go through the paper registration to try and calibrate your supplies. If the printer passes, you should be good to go. If it fails, call the support line from monarch.com, and a repair tech can walk you through the proper setup by having a quick 5 minute call.

Good luck.

Posted on May 23, 2008

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What is error #704


704 is a supply error. You get a 704 either because the supply sensor is broken or is out of calibration, or because you have your supply type on the printer set for something different than what you're printing on.
If the rubber platen roller that turns and feeds your supplies through your printer is too slick, or has a roller wrapped around it - that can cause a 704 error too.

If you have a black line on the back of your supplies you should be set for "black mark". If you have labels that have a space between them, you should be set for "die cut".

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Check to see that you have the correct supply selected under "supply type". Are you running black mark supplies or die cut supplies? If the supply type selected doesn't match your actual supply type, you'll get a 704 error. It's also possible that the black supply sensor could be broken, or your platen roller (large black roller) needs to be cleaned. Clean it with alcohol.

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Error 704 Check Supply


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Sounds like the printer is not getting the proper calibration on the label being used. After putting printer in pause and pressing calibrate button, a good calibration is indicated by the labels feeding, a slight hesitation, and the feeding a couple of more labels at a faster speed. If the labels just feed and then stop, that is not a good calibration. Then you have to make sure the top and bottom media sensor are properly aligned.

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Error Message


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