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My HP Pavillion laptop has a scrolling strip alongside the touch pad. It works for all progs except web pages. Any suggestions please. Thanks Simon

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Im not sure ..but you can try to see in the internet options ...and see if it has any options for it ..or take a look in the control panel ..at the device itself and see if it has any restrictions for web pages..

Posted on May 08, 2010

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If it doesn't work, then the laptop doesnt have one, and you'll have to use the scroll bar at the side of a web page. (double tap but keep hold on the second tap, this indicates holding down a click) then move up or down as required.

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Mouse scroll strip stopped working!


Okay, try this.

(a) Assuming your touchpad is still not working, grab an external mouse and plug it in. That will work just as well.
(b) Assuming you already restored your PC to factory condition and it's working, then go to

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=3795434&lang=en for Vista 32-bit drivers or

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=us&product=3795434&lang=en for Vista 64-bit drivers.

Download and install, and that should get you going. Post back with how it goes.

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Visit the manufacturer's website by clicking here.

Once on the page, click on Support and Drivers and tick Download drivers and software (and firmware)

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Thanks

Simon

Jul 15, 2008 | Computers & Internet

1 Answer

Scroll problem in mouse


hi, sounds like you need the drivers for the touch pad, quite a common problem i would suggest looking up the manufacturs website..

Have a nice new year

John

Dec 05, 2007 | Computers & Internet

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