Question about Acer Aspire 5500 5570-2609 Laptop

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USB Port Problem

The mouse on my laptop stopped working (I have trouble using the touch pad). I think the mouse issue is a problem with the USB ports -- it does not work in either port (I tried a brand new mouse which doesn't work either. At the time this startted I was experiencing random shut downs, which seem to have stopped. I have not added any software. The only thing that changed was I moved offices and plugged the laptod into a surge protector rather than right into the wall socket, which i had been doing. Also, I plugged the ethernet cable for hte T1 connection into a router rather inte the wall which I had been doing as well. I'm stumped. Any ideas/thoughts would be appreciated. after i installed microsoft office, i can move the arrow with the touch pad but i cant click on with the touch pad

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Did something happen to the port setting? To find out, right click on My Computer, select properties, then select Device Manager. Does the Universal Serial Bus controller show up with no X's? Did it show up under the ? Other Devices section? You may need to uninstall and then reboot. Windows will discover new hardware and should find the driver for you.

That's my thoughts, so far. Except for the random shutdown. I am reminded of a guy who brought his system in with USB problems, no Internet, and a host of other problems. I discovered that almost all of his services had been disabled. Services and Applications, Services, also under Manage. I put my laptop on the same screen and restored his settings to match mine. Good luck in your hunt.

Posted on Mar 27, 2008

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