I had my laptop on, everthing okay. Ran an errand and came back to a grey screen with a blue box. Looked like old DOS format. Blue box was titled: Boot Device. Then the options are: Hard Drive, CDROM/DVD Drive, Floppy Device, Network Boot. When I select Hard Drive or any other option, the screen simply quickly flashes and returns to the same message. NOTHING HAPPENS. Took it to the Geek Squad and they said it was fried and not worth fixing. It is 1 1/2 old. SERIOUSLY??!!!??
Their notes are: Will not boot, Bios not recognize hdd, Hooked hdd to our bench and hdd powers on but not recognized, won't bood from USB drive either, NO DRD. Unit will not boot past splash screen.
HELP!!!!!! Is it really dead? Is it the "motherboard"? Can't those be replaced? Are they expensive?
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 2 tips or uploaded 1 video tip.
Re: Acer Laptop crashed
First do one think remove the battery and start the system after getting on press f1or f2 or f12 or del button to enter into the bios screen after coming bios screen set the system to default settings and save and exit the system its restart check its working or not, still same problem remove harddisk and boot from cd -rom it will go for some installation , if it not goes motherboard if it goes harddisk problem
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This seems to be an Operating system issue , best way to resolve this is by Re-Installing the Operating system which will wipe everything in the laptop Hard disc,
At the Acer splash screen, you can press Alt and F10 to bring up a DOS style version of eRecovery. The unit is able to reload Windows from this mode faster then from CD. If the hard drive is replaced the system loses its eRecovery features. These features are on the hard drive and cannot be reinstalled
Hi there, please restart your laptop when its booting press F8 key . You will find few option asking for selection. Select that by using up/down arrow key. Select " Last know good configuration" & press Enter. Next page asking for selecting operating system, for example: windows vista or Windows XP etc. Just select the operating system & press Enter again. ( Hope your laptop showing only one operating system ). Your laptop will start normally. After the if you seen the screen dark then press FN+Right arrow in key board(>). When you press FN + ( < ) or ( >) key that's time its working for brightness controlling for screen. Now if all well then fine other wise please let me know .
Another suggestion is run your Acer driver DVD for installing Display drivers. When finish restart your laptop and watch whats going. If no success then format the Operating system & reinstall again.
After these two things if the same things happened then straight forward format your OS and install it again. Because your OS corrupted by Virus.
This problem is due to a failing hard drive I believe. When the virus scan is working you get a clicking sound then it crashes. Clicking sounds from your laptop while running scans on the hard drive are bad. The first thing to do is to get your irreplaceable files backed up then contact a service professional to get the drive replaced. If it is a reputable service person they should be able to clone the drive over to a new drive with no major issues. Be sure to insist on your old drive back. Even though it may have issues, my guess is that you still have personal information you would not want someone else to get hold of.
The complete solution to this fault (Acer 5535 keeps crashing under vista) is to use Windows XP instead of Vista. Set up a Dual Boot so you can CHOOSE to load XP or Vista each time you turn on the laptop. I've put XP on my 5535 and it's SO much faster and seems perfectly stable now - no crashing at all.
A full video showing how to do this is here: http://www.youtube.com/watch?v=rdfU9TXIAd4
Once you've done this you won't have any problems with the laptop anymore. This is a perfect solution to the crashing problem!
Hello the problem came from the hires of the webcam into the laptop .with the times the hires become old and fragile and if you move in the bad positionthe webcam or the base of the laptop you will crash with the so beautiful (BSD bleu screen of death) Sorry for my english i am french yeah sarko land !!!!