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How to connect a 4621 handset - Avaya Phones

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You will need to configure the phone system and then plug the phone into a data port, with power over ethernet enabled. Call in a tech.

Posted on Jun 03, 2008

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Handset display says "Connecting" I can't deregister. How can I get the handset to display "not registered"?


The procedures to deregister are, of course, specific
to each make and model number of cordless phone.
All of them are a LOT more involved than simply
removing the battery.

For some AT&T, VTech, Uniden, & GE model numbers
you might try the following:
=====================================
For many AT&T models it is simple:
1. When the handset says "Connecting..."
enter *331734 [menu]
it will soon (chirp) and display "Not registered"
=====================================
For many VTech models it is a bit more involved:
1. Start by taking off the battery compartment cover.
2. press [menu]
3. scroll up/down to "Settings"
4. enter * 7 8 9 0 #
5. if display reads "Test Base",
scroll to "Test Handset", press [select]
scroll to "next page", press [select]
6. scroll to "Register Clear?", press [select]
7. display asks "Confirm?" or "Register Clear??",
press [select]
8. display reads "Ok" (chirps), press [ off ]

9. UNPLUG THE HANDSET BATTERY
(this is why the cover is off)
10. Wait ~30 seconds, re-connect the battery &
replace the cover
11. display reads "Not Registered"
=====================================
For many Uniden models:
1. Press and hold the [END] and [ # ] keys at the
same time, after a few seconds the display reads
2. "System Reset, Deregister Handset"
3. scroll to "... Base Unavailable"
press [SELECT]
4. Handset (chirps)
press [END]
5. display reads "Not Registered, Place in base..." =====================================
For some GE models:
1. press "program[mute]"
2. scroll to "Handset Setup" press "program[mute]"
3. scroll to "Deregistration" press "program[mute]"
4. scroll to "Yes" press "program[mute]"
5. display reads "Not Registered"

=====================================
Once you have the handset displaying "Not Registered"
you can follow the User's Manual instructions to register
the handset.

The model number for your cordless phone is shown on
a small sticker underneath the battery in the handset --
enter this number at www.manualslib.com to get a free
copy of the User's Manual if you need it.

Good luck!
------------

Mar 14, 2016 | Phones

1 Answer

Hand set says connecting even before it is reset with new base.


This sounds like a registration problem, each 'old'
handset must be de-registered from its original
base and then registered to the 'new' base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !!

Jul 23, 2015 | Vtech Phones

1 Answer

Vtech cordless handset CS6209 will not connect with CS6229-2 base


Yes. The'old' handset must be de-registered from its
original base and then registered to your base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !! --

Jun 08, 2013 | Vtech Phones

1 Answer

Bought a spare 3111 handset and cant connect it to my base. it looks as if it was connected to another base at one time. screen just says "connecting..." and there is nothing I can do to clear...


The handset must be registered to the base unit if the system has multiple handset ability, the manual will tell how to register the handset. If the system is a two handset system then only two handsets can be registered.

Dec 08, 2010 | Vtech Cordless 6041 Phone

1 Answer

One of the handsets is flashing "Warning Check Battery" It is a mi6896.  We have lost two of the handsets.  We don't know how to use the "Find Handset" feature on the base unit (the manual...


Find handset works by causing the handset, or handsets to beep when you push the button on the base unit, and until you find the handset and push the off button. If the handsets do not beep the batteries are probably dead.
We have a handset that flashes "Charging", and later, "Connecting", but it never connects. When the handset is removed from the charger the handset shows "Place in charger". By process of elimination I have determined that the handset has a problem. The problem is NOT with the battery OR charger. I hope this info helps you.
-Vector721

Aug 05, 2009 | Vtech mi6896 Trio Cordless Phone

1 Answer

Handset can not connect to base unit ATT E-2126


AT&T 2.4 cordlessE2126 handset will not reset to base

Apr 01, 2009 | AT&T E2126 2.4 GHz Cordless Phone

1 Answer

Uniden Cordless Phone Model DSS7855. frequently fails to connect to an incoming call, with 'out of range' indication. The phone is less than 1 meter from the base station.


The handset/base keeps a record of who it’s registered to. The base also keeps a record of how many handsets are registered to it.

Using the de-register function on the handset deletes the handset from the base (decrements the count) and deletes the base info from the handset. All this requires that the base and handset can communicate with each other.

To remove the base data from a handset when out of range of the base, press and hold the ‘end’ button and the ‘#’ button simultaneously until the phone beeps. It will now be de-registered from the base.

However, the base will still have this handset in it’s record.

To de-register all handsets from the base, remove power and the base handset. Press and hold the ‘flash/find hs’ button while applying power. Wait for the beep and release the button. The charge light will now flash. Sit any handset in the cradle. When the flashing stops, all handsets are inhibited from connecting.

However, the handset still appears to be connected to the base unit. Pressing talk will give an ‘Unable to connect’ message. To re-register the handsets to the base, you have to de-register the handset first with the two button method.

Of interest, pressing ‘*’ and ‘#’ on the handset while reconnecting the battery is suppose to reset the handset. Doing the same on the base unit puts you in some sort of diagnostic mode. Press speaker to exit.

Aug 21, 2008 | Phones

1 Answer

4621 SW IP phone by Avaya how to reset password for voicemail


THe 4621 was used on the IP Office as well as the One-X Quick Edition.

Which do you have?

Aug 12, 2008 | Avaya Phones

1 Answer

Avaya 4621 IP Assistance


The one that looks like a computer.

Mar 27, 2008 | Avaya Phones

2 Answers

Can not get the second handset to register to the base


This is the registration procedure

Step 1: press MENU-6 and select 3 “SET BASE”
Step 2: press the REG key on the master base
Step3: press register to finish the registration procedure.
• After the registration complete, handset 11 and handset 21 can
2-WAY intercom with each other

If issue persists reset the unit start registration by using 2nd unit that currently unable to register. if issue continues please inform for further troubleshooting

Good Luck

Jan 01, 2008 | EnGenius SN 920 Ultra Cordless Phone

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